Bangs Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and professional rehabilitation staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
This facility is excellent for rehabilitation and provides wonderful, high-quality meals that contribute to recovery. However, families should closely monitor the cleanliness of the rooms and inquire about the facility's policy on using strong chemical sprays, as recent residents have reported significant issues with odors and respiratory irritants.
Google Reviews
Google Reviews
19 reviews analyzed“Families can expect a warm, home-like atmosphere with highly praised rehabilitation services and high-quality, homemade meals. However, there are serious concerns regarding facility cleanliness and the use of strong chemical aerosols that may affect residents with respiratory sensitivities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional rehabilitation staff
- High-quality, homemade meal service
- Warm, family-oriented atmosphere
- Effective physical and occupational therapy
Concerns
- Issues with facility cleanliness and odors (mentioned by 2 reviewers)
- Use of strong aerosol disinfectants
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner consistently uses a personalized approach by addressing reviewers by name and acknowledging specific details of their experiences. While positive responses often rely on a repetitive 'thank you' template, the response to negative feedback is professional and offers a direct line to management for resolution.
Questions for Your Tour
- 1I've heard wonderful things about the homemade meals here; could you tell me more about the daily menu and how much input residents have in their food choices?
- 2The rehabilitation staff comes highly recommended; how do the physical and occupational therapists work together to help residents regain their independence?
- 3Since the facility has such a warm, family-oriented atmosphere, what kind of daily social activities or group outings do you organize for the residents?
- 4Could you walk me through your protocols for managing medical emergencies or handling urgent care needs during the overnight hours?
- 5Maintaining a fresh and comfortable environment is important to us; what are your current routines for deep cleaning and managing the facility's upkeep?
- 6I noticed you are very engaged in responding to feedback; how does the administration use resident and family suggestions to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“Every care provider that we came into contact with was so kind and helpful to him, and they worked with him on his PT and OT to help him have a successful return home.”
“Bangs Nursing and Rehab is one of the most outstanding places that I have ever been in. In April and July of 2018, I had knee replacements and went to rehab at Bangs. I'm on my third rehab stay at Bangs after falling and breaking my leg. I wouldn't go anywhere else.”
“I receive meals on wheels from them and their food is always amazing with great taste. Not only is the food delicious and hot, but the department heads that deliver the meals are always extremely friendly and helpful with a smile on their face every time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents with depression symptoms
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families reported concerns that triggered inspections revealing deficiencies in pressure ulcer care and respiratory care. The facility has faced recurring issues with heating and ventilation systems across multiple surveys, along with problems in care planning, infection control, and medication labeling. While all deficiencies show correction dates, the pattern of complaints and repeated facility maintenance issues warrants careful consideration during any visit.
Aug 7, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jul 2, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 2, 2024Routine1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 24, 2023Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
BANGS NURSING AND REHAB CENTER LLC
CHARLES WALTERS
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 21 (Best)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit bangshc.com
Medicare data downloads
Original nursing home datasets
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