Axiom Gardens of Mount Vernon
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 315 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (13 vs median 11.0)
- High staff turnover (52%)
- High RN turnover (62%)
Bottom 25% in IL · Below recommended RN staffing · $37,500 in fines · Abuse citation
What this means for your family
This facility has a long history of high praise for its nursing staff and clean environment, making it a strong candidate for many families. However, given the recent negative feedback in 2025, we strongly recommend scheduling an unannounced tour to observe current staffing levels and resident engagement firsthand before making a decision.
Google Reviews
Google Reviews
315 reviews on Google“Axiom Gardens of Mount Vernon receives overwhelmingly positive feedback, with reviewers frequently highlighting the compassionate, attentive nursing staff and the clean, well-maintained environment. Families often express relief and gratitude for the quality of care their loved ones receive, specifically noting the dedication of the administration and the friendly atmosphere. While the vast majority of reviews are glowing, there is a lack of recent, detailed feedback to confirm if these high standards have been maintained over the last few years.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Responsive and professional administration
- Welcoming, family-oriented atmosphere
Concerns
- Lack of recent, detailed feedback (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassionate and attentive nursing staff here; how do you ensure that same level of personal care is maintained during shift changes?
- 2With the recent focus on improving health inspections, what specific steps is the facility taking to address past deficiencies and ensure resident safety?
- 3How does the administration work with families to maintain the professional and responsive communication that people seem to value so much about this facility?
- 4Can you tell us about the daily activities and social programs available to help residents stay engaged and part of the community?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 6Since the facility is described as a very clean and well-maintained environment, how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The staff involved everyone and had them tapping ties and dancing their arms. The feeling of importance they gave to the residents was not a part of their paycheck rather it was a gift of love from their heart.”
“My mother has been at Mt. Vernon Health Care since November 2019. I am very pleased with the staff and how well my mother is treated. My mother seems to be happy and well taken care of.”
“Mt. Vernon Health Care has taken great care of our aunt. They communicate with us promptly and thoroughly. Thay always have her best interests in mind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
4
measures
11
measures
1
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed reports at this facility, particularly concerning protection from abuse and neglect, with five separate complaint investigations since 2023. The most recurring issues involve resident safety and protection from harm, medication management, and infection control programs. While the facility corrects deficiencies when cited, the pattern of repeated abuse protection violations and ongoing family complaints suggests persistent care quality concerns that families should carefully investigate before placement.
Mar 19, 2026Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Mar 4, 2026Complaint2
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 17, 2025Routine27
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Construct fire resistant interior walls.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Mar 4, 2026
$25,830
Fine
Oct 3, 2024
$7,000
Fine
Jun 27, 2024
$10,000
Fine
Mar 11, 2024
$20,500
Ownership & Operations
Who Operates This Facility
Axiom Gardens of Mount Vernon
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
315 reviews from families & visitors
Official Website
Visit axiom-care.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Nature Trail Health and Rehab
< 1 miNursing Home · Mount Vernon, IL
Axiom Healthcare of Mount Vernon
1.4 miNursing Home · Mount Vernon, IL
Mount Vernon Countryside Manor
3.0 miNursing Home · Mount Vernon, IL