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Nursing HomeMedicaid Investigative

Axiom Healthcare of Mount Vernon

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1700 White Street, Mount Vernon, IL 6286465 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 18 Google reviews

5
4
3
2
1
Axiom Healthcare of Mount Vernon Nursing Home in Mount Vernon, IL — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (37 vs median 11.0)
  • High staff turnover (67%)
  • High RN turnover (60%)

Bottom 25% in IL · Below recommended RN staffing · Worst in AXIOM HEALTHCARE chain · $254,604 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

While the facility offers a clean environment and active social programming, the recurring reports of inadequate staffing and poor administrative responsiveness are significant red flags. We strongly recommend visiting during evening or weekend hours to observe staff-to-resident ratios firsthand before making a decision.

Google Reviews

Google Reviews

18 reviews on Google
Reviews for Axiom Healthcare of Mount Vernon are polarized, with some residents praising the social activities and dining experience, while others report severe concerns regarding staffing levels and administrative oversight. Several reviewers expressed significant dissatisfaction with the quality of care, specifically noting issues with night shift responsiveness and a lack of adequate support for high-needs patients.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean8.0Activities9.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Engaging social activities
  • Clean facility environment
  • Friendly staff interactions reported by some residents

Concerns

  • Inadequate staffing levels (mentioned by 2 reviewers)
  • Poor administrative and nursing management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02016(1)3.02017(3)2.22019(5)5.02020(6)5.02022(5)1.02025(1)

Distribution · 21 analyzed

5
12
4
3
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With 65 residents in the facility, how does your leadership team ensure consistent communication with families regarding daily care updates?
  • 2I noticed the facility has a strong reputation for social activities; could you walk me through a typical week of engagement programs for residents?
  • 3Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance with their personal care needs throughout the day and night?
  • 4How does your management team actively monitor and improve the quality of care to address the recent feedback regarding nursing oversight?
  • 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
  • 6What steps is the administration taking to improve the consistency and quality of staff interactions to ensure all residents feel well-supported?

Personalized based on this facility's data


Key Review Excerpts

The people are fantastic and I have very good friends. I go to all the activities. That keeps me busy. Having dinner together with other residents is helpful because I really miss my friends from home

Resident · 2020★★★★★

So much confusion there. I really don't think they have enough staff to handle patients who need more care. Very clean though

Family member · 2019☆☆☆☆

This is one of the worst places to put your loved one. I literally had to get state involved because these people wouldn't do their job nor help.

Family member · 2019☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility48.6%
Worse than Avg
Here
48.6%
US
93.4%
IL
90.0%
Jefferson
84.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.8%
Mixed vs Avgs
Here
16.8%
US
12.1%
IL
52.5%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility64.3%
Worse than Avg
Here
64.3%
US
95.5%
IL
91.8%
Jefferson
92.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.6%
Worse than Avg
Here
32.6%
US
19.4%
IL
21.1%
Jefferson
16.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.4%
Worse than Avg
Here
27.4%
US
14.4%
IL
14.2%
Jefferson
12.5%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility13.8%
Worse than Avg
Here
13.8%
US
4.9%
IL
5.0%
Jefferson
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
79.8%
IL
63.1%
Jefferson
73.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
81.8%
IL
69.0%
Jefferson
73.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
IL
2.4%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
10penalties
Well above state avg (12.0)
39 complaint-triggered
$254,604 in fines

Families filed numerous complaints against this facility, triggering 46% of its 76 federal violations across 12 surveys, with one recent staffing issue still uncorrected. The most persistent problems involve nursing staffing shortages, medication management errors, and meal service/nutrition issues that recur across multiple years. While most deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing operational challenges families should carefully consider.

Apr 7, 2026Complaint
4
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0603Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 18, 2025Complaint
1
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Apr 2, 2025Complaint
2
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Mar 25, 2025Complaint
20
0700Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0711Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0712Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0713Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide or arrange emergency care by a doctor 24 hours a day.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0941Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0944Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0946Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0949Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 19, 2024Routine
22
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0355Potential for harm · Widespread

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · Pattern

Smoke Deficiencies

Provide properly protected cooking facilities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 5, 2024Complaint
2
0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Federal Penalties

Payment Denial

Dec 18, 2025

21-day denial

Fine

Dec 18, 2025

$81,680

Fine

Dec 19, 2024

$226,026

Payment Denial

Dec 19, 2024

126-day denial

Payment Denial

May 15, 2024

13-day denial

Fine

Jan 5, 2024

$8,824

Fine

Jan 5, 2024

$8,824

Payment Denial

Nov 21, 2023

10-day denial

Fine

Nov 21, 2023

$7,446

Fine

Nov 21, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Axiom Healthcare of Mount Vernon

Organization Type

for profit

Chain Affiliation

Chain Name

Axiom Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 1.3/5 · Rank 6 of 7 (Worst)

Ownership & Management

Owners

Hoffman, Joshua

Owner (parent company)

Dauber, Eliana

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Moore, MarandaManaging Control - Governing BodyWebb, JessicaManaging Control - Governing BodyAxiom Care, LLCManagerCochrane, TobbieManagerDauber, JonathanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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