Avir at River Ridge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 69 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
- High staff turnover (58%)
Above average in Texas · Critically understaffed (RN) · Chain outperformer · $22,932 in fines
What this means for your family
This facility is a strong candidate if you prioritize cleanliness and a friendly, welcoming atmosphere for your loved one. However, you must proactively verify their medication administration protocols and staffing levels during night and weekend shifts, as several families have reported critical failures in these areas.
Google Reviews
Google Reviews
69 reviews on Google“Families considering Avir at River Ridge will find a facility that is widely praised for its cleanliness and the compassionate, friendly nature of its nursing staff. However, there are significant, recurring reports of medication errors, delayed meal service, and slow response times to call buttons that should be investigated closely.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Peaceful and inviting atmosphere
- Effective rehabilitation programs
Concerns
- Medication management errors and delays (mentioned by 3 reviewers)
- Slow response to call buttons/nurse calls (mentioned by 3 reviewers)
- Staffing shortages and high turnover (mentioned by 2 reviewers)
- Inaccurate meal service or dietary errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of pre-written templates that repeat corporate mission statements and slogans. Responses are often disconnected from the specific content of the review, sometimes even misidentifying the reviewer's relative (e.g., referring to a sister when the reviewer mentioned a mother).
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the facility looks; how do you ensure this high standard of cleanliness is maintained across all resident rooms?
- 2We noticed the staff is very responsive to feedback online; how does the management team typically communicate updates or changes to families?
- 3With the focus on rehabilitation here, could you tell us more about how the therapy programs are integrated into a resident's daily routine?
- 4How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
- 5What is the process for responding to call buttons during the night or when the facility is at its busiest?
- 6Could you describe the dining experience, specifically how you ensure dietary needs and meal preferences are accurately met for each resident?
Personalized based on this facility's data
Key Review Excerpts
“I was very very impressed first of the cleanliness of River Ridge. Not only in the front area, but also back in the patient's room, and comon areas. Got to see a good part of the facility, and it all had a nice clean smell to it.”
“The nurses and aides were exceptional in providing care. Attentive and friendly. He has a very positive experience and says that when he is ready for long term care, he will be going to River Ridge.”
“I was told they have excellent care. A week later i had to take her out of there to the emergency room due to her not receiving her medications and having a uti and high blood pressure she was dazed and confused.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints at this facility, with 13 out of 36 deficiencies triggered by family reports, indicating ongoing concerns about care planning, infection control, and resident safety. The most recent complaint in January 2026 involved pressure ulcer care and infection prevention issues that remain uncorrected. While many past deficiencies have been addressed, the pattern of recurring problems in care planning, safety supervision, and infection control suggests persistent operational challenges families should carefully consider.
Mar 5, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 21, 2026Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 29, 2026Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 29, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 20, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nov 10, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Nov 10, 2025
$14,901
Fine
Sep 20, 2024
$8,031
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
3922 W RIVER DR OPCO LLC
GILBERT MARTINEZ1
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 24 of 90
Ownership & Management
Owners
Crank, Timothy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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