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Nursing HomeMedicaid Investigative

Avir at Lindale

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

13906 Fm 2710, Lindale, TX 75771122 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 83 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 8.0)

Bottom 25% in Texas · Critically understaffed (RN) · Above average staffing · Worst in AVIR HEALTH GROUP chain · $774,461 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for physical rehabilitation and offers a beautiful, clean environment. However, families should closely monitor meal quality and ensure that medication schedules and call light responses are being strictly followed, as these are recurring areas of concern.

Google Reviews

Google Reviews

83 reviews analyzed
AVIR AT LINDALE is frequently praised for its beautiful, modern, and exceptionally clean facility and its high-quality physical therapy department. However, families should be aware of significant concerns regarding inconsistent meal quality, delayed medication administration, and reports of inadequate staffing levels during certain shifts.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean9.0Activities5.0Meds2.0MemoryN/AComms6.0ValueN/A

Strengths

  • Beautiful, modern, and clean facility
  • High-quality physical therapy and rehab services
  • Friendly and professional front desk and administrative staff
  • Inviting and spacious common areas

Concerns

  • Inconsistent or poor quality food and dining services (mentioned by 4 reviewers)
  • Staffing shortages or slow response to call lights (mentioned by 4 reviewers)
  • Delays or errors in medication administration (mentioned by 3 reviewers)
  • Issues with laundry and personal item management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52022(19)4.02023(24)4.02024(21)2.92025(7)1.02026(1)

Distribution

5
42
4
7
3
2
2
1
1
13

How They Respond to Reviews

23%response rate
Generic

The owner uses highly templated, repetitive language for most negative reviews, often relying on a standard 'contact us' script. While they occasionally attempt to address specific complaints, the responses frequently pivot to defensive or dismissive stances.

Questions for Your Tour

  • 1The facility looks beautiful and modern from the outside; could you tell us more about how the common areas are used for resident social activities?
  • 2We noticed the administrative team is very welcoming; how does the front desk staff communicate important updates to families?
  • 3What specific protocols are in place to ensure medications are administered accurately and on a consistent schedule?
  • 4How does the nursing team manage call lights and response times during the night shifts or when the facility is busy?
  • 5Could you describe the daily dining experience, including how much input residents have regarding the menu and meal quality?
  • 6In the event of a medical emergency, what is the immediate process for contacting doctors and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The therapists are first rate and that's why we requested LSCC. But if he can't get a nutritious meal 3 times a day to build his strength, he will not have a good thera

Rehab patient's family · 2026☆☆☆☆

The physical therapy is great. But, don’t let the pretty building fool you! The food is horrible and it’s served is inconsistently..medication is never given at the same time of the day..

Long-term resident's family · 2024☆☆☆☆

The facility was so clean and beautiful and the atmosphere was inviting

Visitor · 2024★★★★★
Source: 83 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
51%
Registered nurses for medical care
Total Nursing
4.15hrs
OK
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.1%
Worse than Avg
Here
31.1%
US
19.5%
TX
18.4%
Smith
24.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
TX
2.5%
Smith
3.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.4%
TX
9.4%
Smith
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
93.4%
TX
96.9%
Smith
95.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.7%
Mixed vs Avgs
Here
14.7%
US
19.4%
TX
14.2%
Smith
16.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
5.3%
TX
3.2%
Smith
3.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility67.5%
Worse than Avg
Here
67.5%
US
79.7%
TX
88.0%
Smith
75.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
81.8%
TX
89.2%
Smith
82.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
TX
1.5%
Smith
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
6penalties
Above state avg (9.1)
25 complaint-triggered
$774,461 in fines

This facility has concerning patterns with 32 deficiencies across recent surveys, most triggered by family and resident complaints. Recurring problems include protection from abuse and neglect, basic care assistance, accident prevention, and food safety. While the facility has corrected each cited deficiency, the high volume of complaint-driven investigations suggests ongoing care quality issues that families should carefully consider.

Feb 10, 2026Routine
6
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0575MinorCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

0576MinorCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0579MinorCorrected

Resident Rights Deficiencies

Provide information about how to apply for and use Medicare and Medicaid benefits.

Jan 8, 2026Complaint
1
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 11, 2025Complaint
2
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 29, 2025Complaint
4
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Feb 12, 2025Complaint
3
0695SevereCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Nov 20, 2024Routine
5
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Federal Penalties

Fine

Oct 29, 2025

$12,425

Fine

Feb 12, 2025

$168,062

Fine

Jun 28, 2024

$196,740

Fine

Jun 4, 2024

$115,764

Fine

Apr 13, 2024

$261,383

Fine

Jun 7, 2023

$13,397

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

13905 FM 2710 OPCO LLC

Administrator

DEBRA THOMASSON

Chain Affiliation

Chain Name

Avir Health Group

Chain Size

117 facilities nationwide

Chain avg rating: 2.3/5 · Rank 71 of 90 (Worst)

Ownership & Management

Owners

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

13905 Fm 2710 Property Owner, LLC5% or Greater Security InterestHccf Management Group Xi LLC5% or Greater Security InterestWelltower INC5% or Greater Security InterestWelltower Nnn Group, LLC5% or Greater Security InterestThompson, JohnnyOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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