Nursing HomeMedicaid

Mineola Gardens Wellness & Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

716 Mimosa Dr, Mineola, TX 75773|82 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 18 Google reviews

(903) 569-5366 Directions Website

Street View

Watch Mineola Gardens Wellness & Rehabilitation

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility offers a warm, family-like environment and strong rehabilitation therapy that many residents find beneficial. However, you must be extremely vigilant regarding staffing levels and response times, as recent reviews highlight critical failures in attending to call lights and basic hygiene needs.

Google Reviews

18 reviews analyzed

“Families may find a high quality of care and a warm, home-like atmosphere, with several reviewers praising the compassionate staff and excellent therapy services. However, there are serious allegations regarding understaffing, long wait times for assistance via call cords, and instances of neglect. While some praise the cleanliness and food, others have reported severe medical and hygiene concerns.”

Quality Themes

Tap a score for details

Strengths

Compassionate and hardworking staff
Effective rehabilitation and therapy team
Clean and pleasant-smelling environment
Good dietary options and food quality

Concerns

Slow response times to call lights/assistance cords (mentioned by 2 reviewers)
Staffing shortages and neglect (mentioned by 2 reviewers)
Difficulty communicating with administration via phone

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

50%response rate

Good

The owner frequently uses the reviewer's name and acknowledges specific praise regarding the staff and atmosphere. While some responses are brief, they generally maintain a warm and professional tone.

Questions for Your Tour

1We've heard great things about the food quality here; could you tell us more about the daily meal options and how much input residents have in the menu?
2With the rehabilitation team being such a strength here, how do you coordinate therapy sessions with a resident's daily routine?
3How do you ensure that call lights are answered promptly, especially during busy shifts or overnight hours?
4What is the best way for our family to stay in close contact with the administration if we have questions or updates?
5Could you describe the typical daily activities or social events organized to keep residents engaged and active?
6In the event of a medical emergency after hours, what is the specific protocol for contacting doctors and notifying the family?

Personalized based on this facility's data

Key Review Excerpts

“My husband stayed there for 6 days and said he would stay there ANYTIME!! Clean, no yucky smells, food was really good, and care was exceptional!!”

Rehab patient's family · 2025★★★★★

“Very outdated facility, even with family present over a hour wait for help after pulling cord for assistance, understaffed and staff that don't care, contracted a infection here after only a day and half, had to make formal reports with state and heath and human services, and had to hire a lawyer for neglect and injuries received”

Rehab patient's family · 2024★☆☆☆☆

“Caraday of Mineola has a friendly and outgoing atmosphere, fully staffed with caring and compassionate staff here to meet your loved ones needs. Strong and hardworking therapy team to help residents meet their max potential.”

Long-term resident's family · 2024★★★★★

Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.39hrs

52%

Registered nurses for medical care

Total Nursing

2.82hrs

69%

All nurses + aides combined

Staff Turnover

75%

Lower is better (< 30% = good)

RN Turnover

57%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility5.4%

Better than Avg

Here

5.4%

19.5%

18.4%

Wood

25.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

15.4%

9.4%

Wood

9.7%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility21.6%

Worse than Avg

Here

21.6%

15.3%

14.9%

Wood

12.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility5.3%

Mixed vs Avgs

Here

5.3%

12.1%

2.5%

Wood

11.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Wood

93.6%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility19.3%

Mixed vs Avgs

Here

19.3%

19.4%

14.2%

Wood

21.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility61.5%

Worse than Avg

Here

61.5%

79.7%

88.0%

Wood

81.1%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

81.8%

89.2%

Wood

79.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility5.0%

Worse than Avg

Here

5.0%

1.6%

1.5%

Wood

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

3penalties

Well below state avg (9.1)

8 complaint-triggered

$50,527 in fines

This facility has concerning patterns with families filing six complaints that triggered inspections, revealing repeated issues with resident protection from abuse and neglect. The most recurring problems involve medication management, care assessments, and facility infrastructure (electrical/ventilation systems). While most deficiencies show correction dates, the pattern of abuse/neglect violations appearing multiple times across different surveys, including as recently as 2025, suggests ongoing challenges in fundamental resident safety areas that families should carefully evaluate.

Jul 9, 2025Routine3 findings

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0300MinorCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0521Minor

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 17, 2025Complaint4 findings

0580Severe

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Severe

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0580Severe

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Severe

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 21, 2025Complaint1 finding

0600Severe

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 26, 2024Complaint2 findings

0607SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 26, 2024Routine6 findings

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0521Minor

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 19, 2023Routine8 findings

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0521Minor

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal Penalties

Fine

Apr 17, 2025

$16,381

Fine

Jan 21, 2025

$17,345

Fine

Jun 26, 2024

$16,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stratford Hospital District

Organization Type

for profit

Management Company

MINEOLA GARDENS WELLNESS & REHABILITATION LLC

Administrator

RHONDA R ROLEN

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

64 facilities nationwide

Chain avg rating: 2.2/5 · Rank 5 of 24

Ownership & Management

Owners

Stratford Hospital District

Owner · Organization

100%

Choi, Maryann