Avir at Jacksonville
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, family-like atmosphere and highly attentive nursing staff. While the building is older, it is very clean, but you may want to inquire about the variety and quality of the dining options during your tour.
Google Reviews
Google Reviews
20 reviews analyzed“Families can expect a highly compassionate and attentive staff that treats residents and their loved ones like family. While the facility is noted to be older, it is consistently described as clean and well-maintained, though there is a specific suggestion that meal quality could be improved.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and well-maintained facility
- Welcoming and friendly environment
- Strong cooperation with outside healthcare agencies
Concerns
- Meal quality could be improved
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see such a high rating for your health inspections; how does your team maintain such high standards of cleanliness and care?
- 2We noticed how much people appreciate the friendly environment here; what kind of social activities or group outings do you have planned for the residents each week?
- 3Since we want to make sure [Name] stays healthy and happy, could you tell us more about the current dining options and if there is any flexibility with meal preferences?
- 4We value the strong relationships you have with outside healthcare agencies; how does your team coordinate with doctors and specialists when a resident needs extra medical attention?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6I saw that you are very engaged with your community feedback; how does the facility use resident or family suggestions to make improvements to the daily experience?
Personalized based on this facility's data
Key Review Excerpts
“The wonderful staff at Jacksonville Healthcare Center welcomed her with open hearts and gave her the care and encouragement she needed to bring her back to to good health.”
“The staff All of Them are Awesome n do a Great Job… the Facility is clean n well taken care of meals could be improved … for the condition my mom is in she’s very active n she has many friends n she’s healthy n happy n the Staff treats both of us like family”
“The staff was helpful and provided outstanding service, they were always helpful when we had questions or or concerns.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
2
measures
3
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
AVIR at Jacksonville has recurring issues across multiple care areas, with families filing complaints about medication management and resident treatment. The facility shows persistent problems with medication safety, infection control, and food safety that have continued into 2025, suggesting ongoing quality concerns. While most deficiencies have correction dates, the pattern of repeated violations in critical areas like pharmacy services and infection prevention indicates potential systematic care quality issues.
Feb 25, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 23, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 1, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Mar 13, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jan 29, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 20, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
305 Bonita St Opco LLC
for profit
NA
EVELYN I HANSON
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 90 (Best)
Ownership & Management
Owners
Slp Mt Operations, LLC
Owner · Organization
Senior Living Properties LLC
Owner (parent company) · Organization
Slp Management Holdings, LLC
Owner (parent company) · Organization
Slp Operations, LLC
Owner (parent company) · Organization
Boswell, Darren
Owner (parent company)
Eden, James
Owner (parent company)
Whitworth, Gary
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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