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Assisted Living

Cssl 2 TX LLC

Families consistently rate this highly — reviewers highlight compassionate and knowledgeable staff. Schedule a visit to confirm the fit.

211 Philip Street, Jacksonville, TX 7576648 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 10 Google reviews

5
4
3
2
1
Cssl 2 TX LLC Assisted Living in Jacksonville, TX — Street View
Street View

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What this means for your family

This facility offers a clean environment and a staff that is widely praised for their compassion and dedication. However, you should exercise extreme caution and perform your own due diligence regarding recent allegations of neglect and state intervention mentioned in recent reviews.

Google Reviews

Google Reviews

10 reviews analyzed
Families will find a highly compassionate staff that many reviewers describe as making residents feel at home. While most feedback highlights exceptional care and cleanliness, one extremely serious allegation of neglect and state involvement must be investigated by any prospective family.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and knowledgeable staff
  • Clean and well-maintained facility
  • Friendly and respectful environment
  • Engaging resident activities

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02022(1)5.02023(5)3.52026(4)

Distribution

5
8
4
0
3
1
2
0
1
1

How They Respond to Reviews

50%response rate
Generic

The owner uses highly repetitive, templated responses for positive reviews, often using the exact same phrasing. Negative reviews are met with a defensive tone that attempts to discredit the reviewer by attributing the feedback to a former employee.

Questions for Your Tour

  • 1It’s wonderful to see how clean and well-maintained the facility is; what is your routine for ensuring the common areas stay so tidy?
  • 2We’ve heard such lovely things about how compassionate and knowledgeable the staff is; how do you foster that culture of respect among the team?
  • 3Could you tell us more about the different types of engaging resident activities you host throughout the week?
  • 4Since this is a cozy community of 48 residents, how do you handle medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed you take the time to respond to feedback from the community; how do you use resident or family suggestions to improve the facility?
  • 6What does a typical daily schedule look like for a resident here, from breakfast through the evening activities?

Personalized based on this facility's data


Key Review Excerpts

My grandfather was there for almost 2 years. He just passed away and I am so thankful for the staff especially 2nd shift, 3rd shift, and the weekend staff. Their compassion, understanding, and knowledge of their job and their patients is second to none.

Long-term resident's family · 2023★★★★★

Belinda and her team do an amazing job with each resident - truly creating a great life for each in her care! Highly recommend Angelina House!

Local Guide · 2023★★★★★

Angelina House is clean fresh and well maintained. Rooms have their own bathroom with a shower/tub, a kitchenette with a small dining table and an elevated television with handheld remote control for volume and channels.

Local Guide · 2022★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
4deficiencies

Key Findings

CSSL 2 (TX) LLC has no current enforcement actions on record. A previous inspection from February 2019 identified four Life Safety Code violations regarding building maintenance and door standards, all of which were marked as corrected by March 2019.

Feb 14, 2019Routine

Life Safety Code (4 violations)

Life Safety CodeCorrected Mar 30, 2019

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 30, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Mar 30, 2019

The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.

Life Safety CodeCorrected Mar 30, 2019

The facility failed to ensure the building was kept in good repair.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cssl 2 TX LLC

Organization Type

for profit

Management Company

ROSECASTLE MANAGEMENT, LLC

Administrator

BELINDA FORD

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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