Aviata at Santa Barbara
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 93 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · $180,079 in fines · Special Focus Facility (CMS)
What this means for your family
This facility has a strong rehab department that many families find beneficial for recovery, but the consistency of daily care is a major concern. Before choosing this facility, we strongly recommend you visit in person to observe response times to call lights and specifically ask management how they handle communication with out-of-state family members.
Google Reviews
Google Reviews
93 reviews on Google“Aviata at Santa Barbara (formerly Coral Trace) receives highly polarized reviews, with experiences ranging from exceptional care to severe neglect. While some families praise the therapy department and specific staff members for their kindness and professionalism, a significant number of reviewers report critical issues with communication, hygiene, and delayed response times to call lights. Potential families should be aware of the stark inconsistency in care quality and the recurring reports of staffing challenges.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Select dedicated and compassionate nursing staff
- Clean and well-maintained facility environment
- Helpful admissions and social services personnel
Concerns
- Unresponsive to call lights and patient needs (mentioned by 12 reviewers)
- Poor communication with families and lack of medical updates (mentioned by 9 reviewers)
- Hygiene issues including odors and lack of oral care (mentioned by 6 reviewers)
- Medication management errors or delays (mentioned by 5 reviewers)
- Difficulty reaching staff via telephone (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve communication and keep us updated on our loved one's medical status?
- 2Given the recent focus on staffing levels, could you walk me through your current process for monitoring and responding to resident call lights in a timely manner?
- 3I understand that medication management is a top priority; what specific protocols do you have in place to ensure accuracy and prevent delays in administering daily prescriptions?
- 4Since therapy programs are a noted strength here, how are those services integrated into the daily routine to help residents maintain their independence?
- 5Could you describe your facility's daily cleaning schedule and how you maintain hygiene standards in resident rooms and common areas throughout the day?
- 6What is the best way for us to reach the nursing staff directly if we have urgent questions, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“My mother was placed here after a hospitalization. Terrible experience. Communication was non existent. We never got an update on her treatment that had started at the hospital.”
“The therapy program is very good. The night nursing staff is a 2 out of 5 stars. They dont give your medications on time which throws your bodies schedule off and the next day you try to catch up with your pain.”
“From the moment my mom arrived, she was attended to medically. She came from back to back hospitalizations with a negative experience at a different physical therapy center that did not put interest in her care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns, including families filing complaints that led to citations for abuse/neglect issues and inadequate treatment care. The most recurring problems involve resident safety and accident prevention, medication management, and administrative compliance. While most deficiencies show correction dates, a recent abuse-related citation from January 2026 has no correction plan, and safety issues have persisted across multiple surveys, suggesting ongoing challenges with maintaining consistent care standards.
Mar 3, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jan 14, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 29, 2025Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Have policies on smoking.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Aug 6, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Feb 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 6, 2025
$88,166
Fine
Feb 27, 2025
$4,336
Fine
Feb 27, 2025
$4,336
Fine
Feb 27, 2025
$4,336
Fine
Feb 27, 2025
$4,337
Fine
Jul 11, 2024
$6,032
Fine
Jun 5, 2023
$3,846
Fine
May 30, 2023
$3,529
Fine
May 23, 2023
$3,176
Ownership & Operations
Who Operates This Facility
Aviata at Santa Barbara
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 34 of 52
Ownership & Management
Owners
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Yaakov
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Travitsky, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Santa Barbara Parent LLC
Owner · Organization
Coralee Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit centers.aviatahg.com
Medicare data downloads
Original nursing home datasets
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