Rehab & Healthcare Center of Cape Coral
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (14 vs median 6.0)
- High RN turnover (59%)
Bottom 25% in FL · Meets national RN staffing standard · Worst in FLORIDA INSTITUTE FOR LONG-TERM CARE chain · $32,188 in fines
What this means for your family
This facility is highly regarded for its consistent, compassionate staff and homelike environment, making it a strong candidate for assisted living. However, families should be prepared for a more formal and data-heavy inquiry process regarding pricing, as some prospective families have found the initial information-gathering stage to be frustrating.
Google Reviews
Google Reviews
17 reviews on Google“Reviews for this facility, frequently referred to as Brookdale on Country Club, are overwhelmingly positive, with families highlighting a warm, homelike atmosphere and consistent, compassionate staff. While most reviewers praise the facility's cleanliness and the responsiveness of the leadership team, some potential clients have expressed frustration regarding opaque pricing policies during the initial inquiry process.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and consistent staff
- Clean and well-maintained facility
- Responsive and professional leadership
- Homelike, welcoming environment
Concerns
- Opaque or aggressive pricing inquiry process (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warm and compassionate nature of your staff; how do you ensure that this level of care remains consistent across all shifts?
- 2Since we want to be fully prepared for the transition, could you walk us through the specific steps and transparent pricing structures involved in the admissions process?
- 3With the recent health inspections, what specific improvements or changes has the leadership team implemented to address past regulatory findings?
- 4In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
- 5We love the idea of a homelike environment; what kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6How does the facility manage staffing levels during peak hours to ensure that the high standard of care mentioned by other families is always maintained?
Personalized based on this facility's data
Key Review Excerpts
“My 97 year old mom has been a resident of Brookdale Cape Coral Assisted Living since January 2024 and is doing well. The support and care that she receives from this amazing staff has been awesome.”
“My 96 year old is WELL CARED FOR, SAFE, CONTENT, AND HAPPY. Because the STAFF is CONSISTENT, they KNOW the residents and they are CARING, COMPASSIONATE AND FOLLOW THROUGH IN EVERY WAY.”
“Our family might not have survived the transition without Kelly's help and responsiveness. And communication was pretty good in that the other staff leaders were ready to help and new we were coming.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing concerns with families filing 11 complaints leading to deficiencies, including recent issues with abuse protection and resident rights violations. The most recurring problems involve maintaining a safe and clean environment, daily care assistance, and medication management. While all deficiencies show correction dates, persistent patterns across multiple surveys in fire safety, electrical systems, and basic care standards suggest systemic challenges that families should carefully evaluate before placement.
May 13, 2025Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Feb 12, 2025Routine17
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Feb 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 8, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jun 8, 2023Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 22, 2023Routine13
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Feb 12, 2025
$4,147
Fine
Feb 12, 2025
$4,979
Fine
Feb 12, 2025
$23,062
Ownership & Operations
Who Operates This Facility
Rehab & Healthcare Center of Cape Coral
nonprofit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 15 of 18 (Worst)
Ownership & Management
Owners
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Promised Sky Alf INC
1.1 miAssisted Living · Cape Coral, FL
Cape Chateau Assisted Living LLC
1.3 miAssisted Living · Cape Coral, FL
Aviata at Santa Barbara
1.8 miNursing Home · Cape Coral, FL
Promised Paradise Alf INC
1.9 miAssisted Living · Cape Coral, FL
Hampton Manor of Cape Coral
2.2 miAssisted Living · Cape Coral, FL
Lee Memorial Hospital Skilled Nursing Unit
5.1 miNursing Home · Fort Myers, FL