Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 96 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 59% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 17 findings, above the OH average of 10.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Aventura at West Park presents a highly polarized experience for families, with significant concerns regarding basic care, cleanliness, and staffing levels. While some residents and families praise the therapy department and specific admissions staff, numerous reports of neglect, theft of personal property, and poor food quality suggest a facility struggling with consistent standards of care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 127 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Therapists here do wonderful work with us physically, give us that family feeling, and brighten up everyone's total experience.”
“I was put in this place after I was hit by car. I was in extreme pain, and these people that are I guess nurse aides would let me sit in piss for hours and hours, maybe 3 times in a day, I learned to change myself.”
“My mother was there after a hospital stay in their rehab department. She was weak and needed assistance to the bathroom. They were very understaffed, she was told to go in her depends.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Aventura at West Park shows a concerning pattern of repeated deficiencies, with families filing numerous complaint reports triggering 30 inspections. The facility has persistent issues with fire safety systems, medication management, and emergency preparedness that recur across multiple surveys despite correction plans. Most recently, deficiencies involved resident protection from abuse and medication errors, indicating ongoing challenges with fundamental care standards that warrant careful consideration before placement.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Apr 17, 2024
$16,801
Payment Denial
Apr 17, 2024
57-day denial
Aventura at West Park
for profit
Aventura Health Group
11 facilities nationwide
Chain avg rating: 1.8/5 · Rank 5 of 11
Owners
Awesome Healthcare Assets LLC
Owner · Organization
Eom Health Care Holdings LLC
Owner · Organization
Syhehe Dotoa Trust
Owner (parent company) · Organization
White Horse Family Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
96 reviews from families & visitors
Official Website
Visit aventuraatwestpark.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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