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Nursing HomeMedicaid

Aventura at Walton Hills

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

19859 Alexander Rd, Walton Hills, OH 4414699 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 73 Google reviews

Aventura at Walton Hills Nursing Home in Walton Hills, OH — Street View
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What this means for your family

While the admissions team is frequently praised for their helpfulness and professionalism, there is a consistent pattern of reports regarding understaffing and neglect. We strongly recommend that you visit the facility during off-hours or weekends to observe staffing levels for yourself and ask direct questions about their protocols for call-light response and hygiene care.

Google Reviews

Google Reviews

73 reviews on Google
Aventura at Walton Hills presents a polarized experience for families, with some praising the facility for its clean environment and compassionate admissions team, while others report severe concerns regarding neglect and staffing shortages. While many reviewers highlight positive interactions with specific staff members and successful rehabilitation outcomes, there is a persistent pattern of complaints regarding hygiene, slow response times, and inadequate patient care. Families considering this facility should be aware of these conflicting reports and conduct thorough, in-person visits to assess current conditions.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0Activities7.0Meds2.0MemoryN/AComms6.0ValueN/A

Strengths

  • Responsive and helpful admissions team
  • Clean and well-maintained facility environment
  • Effective rehabilitation and therapy services
  • Professional and caring individual staff members

Concerns

  • Chronic understaffing leading to neglect (mentioned by 9 reviewers)
  • Poor hygiene and failure to address soiled residents (mentioned by 4 reviewers)
  • Slow or non-existent response to call lights (mentioned by 3 reviewers)
  • Reports of pressure ulcers and physical injuries (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(3)'20(5)'22(4)'24(12)'26(6)

Distribution · 70 analyzed

5
50
4
3
3
1
2
0
1
16
12 reviews posted between May 23, 2023May 27, 2023 · 12 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about how helpful the admissions team is; how will you help our family transition smoothly into the community?
  • 2What specific steps are in place to ensure call lights are answered quickly and residents' personal hygiene needs are met promptly?
  • 3How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 4With the focus on rehabilitation here, what kind of personalized therapy programs are available to help residents regain their strength?
  • 5Can you tell us more about the dining experience and how much variety there is in the daily meal menus?
  • 6What is the protocol for handling medical emergencies or sudden changes in health during the night?

Personalized based on this facility's data


Key Review Excerpts

The nurses are always prompt and the call light actually works, someone either a nurses aide or the nurse herself will come check on you in the matter of minutes and not hours.

Long-term resident · 2024★★★★★

The staff is great, the aids on my mom's side are fantastic and very friendly. I was truly afraid to send my mom to a home, but this place and staff are great.

Long-term resident's family · 2024★★★★

Now, in fairness, the people I met who work there were ALL very kind, dedicated and hard- working. They are severely understaffed and I am certain devastatingly underpaid.

Long-term resident's family · 2018☆☆☆☆
Source: 73 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
OH
28.2%
Cuyahoga
30.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
15.3%
OH
6.9%
Cuyahoga
5.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
14.4%
OH
5.8%
Cuyahoga
5.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
93.4%
OH
92.6%
Cuyahoga
88.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.3%
Better than Avg
Here
17.3%
US
19.5%
OH
25.4%
Cuyahoga
20.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
5.3%
OH
6.3%
Cuyahoga
6.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility66.2%
Worse than Avg
Here
66.2%
US
81.8%
OH
78.4%
Cuyahoga
69.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.0%
Mixed vs Avgs
Here
66.0%
US
79.8%
OH
75.6%
Cuyahoga
64.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Cuyahoga
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (10.1)
20 complaint-triggered

Aventura at Walton Hills has significant ongoing concerns with frequent family complaints triggering 18 deficiencies across multiple areas. The facility repeatedly struggles with infection control, resident safety, and food service quality, with issues persisting across surveys from 2019 to 2025. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas warrants careful consideration during visits.

Mar 4, 2026Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 1, 2025Routine
18
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 1, 2025Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Mar 26, 2025Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 11, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2025Complaint
5
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Federal Penalties

Payment Denial

Feb 11, 2025

4-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aventura at Walton Hills

Organization Type

for profit

Chain Affiliation

Chain Name

Aventura Health Group

Chain Size

11 facilities nationwide

Chain avg rating: 1.8/5 · Rank 2 of 11 (Best)

Ownership & Management

Owners

Aventura at Walton Hills LLC

Owner · Organization

50%

Eom Health Care Holdings LLC

Owner · Organization

50%

Key personnel

Kaszirer, MoisheOfficer / DirectorScharf, MordechaiOfficer / DirectorKaszirer, MoisheManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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