Avamere Rehabilitation at Ridgemont
Strong Medicare quality ratings; families often praise professional and effective physical and occupational therapy. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
The facility's therapy department is highly regarded and consistently praised for professional care. However, because some residents have reported significant delays in call light response, we recommend visiting during different times of the day to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
23 reviews on Google“Avamere Rehabilitation at Ridgemont receives high praise from many residents and family members for its professional therapy teams and caring staff. However, recent reviews highlight significant concerns regarding call light response times and inconsistent staffing levels, suggesting that the quality of care may fluctuate depending on the shift.”
Quality Themes
Tap a score for detailsStrengths
- Professional and effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility environment
- Responsive social services and administrative support
Concerns
- Slow or ignored call light response times (mentioned by 2 reviewers)
- Inconsistent staffing levels leading to neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these sessions into a resident's daily routine to ensure they stay active?
- 2I noticed that staffing levels can fluctuate; what specific protocols do you have in place to ensure that call lights are answered promptly during shift changes or busier times of the day?
- 3With your 4-star health inspection rating, what are the primary steps your team takes to maintain such high cleanliness and safety standards across the 96-resident facility?
- 4How does your nursing team balance the need for attentive care with the current staffing levels to ensure that every resident receives consistent, personalized support?
- 5Since you have a dedicated social services team, how do you facilitate communication with family members when there are changes in a resident's care plan or health status?
- 6Can you walk me through your emergency response process and how you ensure that medical care is prioritized immediately if a resident experiences a sudden health issue?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy and occupational therapy was conducted professionaly and with every care towards my safe and thought towards my recovery. I also received speech therapy that was excellent.”
“The staff was very attentive and professional. Response to the call button was good. Food was good and have to say a bit better than hospital food.”
“I just heard the staff here tell a potential patient a bold face lie! Abundant staff who help the patients quickly! What a lie! My call light goes unanswered for 30 minutes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, with concerns about appropriate treatment and care appearing repeatedly across multiple surveys. The facility shows recurring issues with fire safety systems, medication management, and care planning, with many problems persisting across different inspection periods despite reported corrections. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing quality challenges.
Apr 13, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 12, 2025Routine10
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 31, 2025Complaint1
Smoke Deficiencies
Provide properly protected cooking facilities.
Apr 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 23, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 27, 2024Routine21
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Avamere Rehabilitation at Ridgemont
for profit
Chain Affiliation
Avamere
29 facilities nationwide
Chain avg rating: 2.9/5 · Rank 11 of 33
Ownership & Management
Owners
Nair Snf Operations LLC
Owner · Organization
Nair Facility Holdings LLC
Owner (parent company) · Organization
Nair LLC
Owner (parent company) · Organization
Nair Operations LLC
Owner (parent company) · Organization
Dillon, Richard
Owner (parent company)
Odermott, Ronald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit avamereridgemont.com
Medicare data downloads
Original nursing home datasets
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