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Avalon Memory Care Edinburg

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

2825 W. Canton Rd, Edinburg, TX 7853925 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 21 Google reviews

5
4
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Avalon Memory Care  Edinburg Assisted Living in Edinburg, TX — Street View
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What this means for your family

This facility offers an exceptionally warm, high-quality environment with staff that many families describe as being like family. However, you must exercise extreme caution and ask specifically about their protocols for post-fall medical assessments, as one recent reviewer reported a serious failure in care following a resident's injury.

Google Reviews

Google Reviews

21 reviews analyzed
Families often praise Avalon Memory Care for its compassionate, professional staff and its beautiful, home-like environment that provides peace of mind. However, there is a critical report of a serious medical oversight involving a resident's injury and a separate report of unprofessional behavior from a maintenance staff member.

Quality Themes

Tap a score for details
Food9.0Staff9.0CleanN/AActivitiesN/AMedsN/AMemory9.0CommsN/AValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Beautiful, clean, and well-maintained facility
  • Professional and empathetic transition process
  • High-quality, home-style dining

Concerns

  • Serious medical neglect/failure to assess injuries
  • Unprofessional behavior by maintenance staff

Rating Trends

Tap a year to see what changed

2345.02019(8)5.02020(4)5.02021(2)5.02022(1)4.22024(5)1.02025(1)5.02026(1)

Distribution

5
19
4
0
3
0
2
0
1
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How They Respond to Reviews

91%response rate
Good

The owner provides highly personalized and empathetic responses that frequently use the reviewer's name and reference specific family members mentioned. The responses consistently reinforce the facility's mission, its long-standing history since 1995, and the dedication of the staff.

Questions for Your Tour

  • 1It is wonderful to see how well-maintained and beautiful the facility is; how do you ensure the common areas stay so inviting for the residents?
  • 2We noticed how much care goes into the dining experience here; could you tell us more about the home-style menu and how much input residents have in their meals?
  • 3Since the nursing staff is so highly regarded, what specific protocols are in place to ensure every minor injury or change in health is assessed and documented immediately?
  • 4How do you manage the transition process for new residents to ensure they feel comfortable and supported during those first few weeks?
  • 5What kind of daily activities or social engagement programs are available to keep the residents active and stimulated within the memory care unit?
  • 6In the event of a medical emergency after hours, what is the specific procedure for contacting physicians and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

My father was severely injured from a fall that took place at the facility. My father sat in agony for over 15 hours without a true medical assessment.

Family member of a resident · 2024☆☆☆☆

The facility is run in a professional manner and staff, both day & night, are kind, compassionate and well trained. They have experience working with people with memory loss.

Spouse of a resident · 2024★★★★★

The kitchen staff made really good smelling food. The facility was clean and comfortable. We were very pleased every time we went to visit.

Family member of a resident · 2024★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
2deficiencies

Key Findings

The most recent inspection on May 22, 2024, identified two violations related to health codes, specifically regarding floor cleanliness and incident reporting protocols. Both issues were noted as corrected by May 24, 2024, and no formal enforcement actions are currently on record.

May 22, 2024Routine

Health Code (2 violations)

Health CodeCorrected May 24, 2024

The facility failed to keep floors in good condition and regularly cleaned.

Health CodeCorrected May 24, 2024

The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Providence Residential & Memory Care Homes, LLC

Organization Type

for profit

Administrator

TIM SEIB

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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