Avalon Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 102 Google reviews
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What this means for your family
Avalon offers a beautiful, home-like environment and many families find the staff to be exceptionally loving. However, you must perform rigorous due diligence regarding safety protocols, as multiple recent reviews allege serious issues with falls and resident supervision.
Google Reviews
Google Reviews
102 reviews on GoogleAvalon Memory Care is highly regarded by many families for its compassionate, family-like atmosphere and its ability to provide dignity to residents in their final stages of life. However, there are serious, recurring allegations regarding medical neglect, falls, and inadequate supervision that should be investigated thoroughly by any prospective family.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Warm, home-like residential environment
- Strong communication with families via photos and updates
- Consistent, low staff turnover
Concerns
- Serious incidents of resident falls and lack of supervision (mentioned by 3 reviewers)
- Allegations of medical neglect and poor hygiene maintenance (mentioned by 2 reviewers)
- Inconsistent communication from management/admissions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
Responds to 5-star reviews with highly personalized, empathetic, and emotionally resonant messages that mirror the reviewer's sentiment. However, responses to 1-star reviews fluctuate between defensive rebuttals and templated denials of connection.
Questions for Your Tour
- 1We love hearing that families receive photos and updates; how often can we expect to receive these types of digital check-ins regarding our loved one?
- 2Since this is a smaller, residential-style home, how do you ensure every resident is closely supervised during the evening or overnight hours?
- 3What specific protocols are in place to prevent falls and ensure resident safety during transitions or while moving around the house?
- 4How does the care team manage hygiene routines and daily personal care to ensure every resident feels comfortable and well-maintained?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
- 6What kind of daily activities or social engagement opportunities are available to help residents stay active within this cozy environment?
Personalized based on this facility's data
Key Review Excerpts
“Because of the consistent care, attention, and structure provided, we truly believe his quality of life was better—and his life was extended—by being at Avalon.”
“The staff would host families on special holidays, and it was nice to meet the other families of the residents. It created a warm and friendly community.”
“The staff is always attentive and really truly cared for Mom, thanks again for everything .”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on March 13, 2023, showed no new violations, and there are currently no active enforcement actions against the facility. Previous inspections from October 2020 identified several Life Safety Code concerns regarding fire safety documentation and building maintenance, all of which were marked as corrected by November 2020.
Oct 1, 2020Routine
Life Safety Code (5 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
Ownership & Operations
Who Operates This Facility
Avalon Care Group, LLC
for profit
TIM SEIB
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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