Avalon Care Group LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 102 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment with highly communicative staff. However, due to documented instances of serious medical neglect and unaddressed falls, you should specifically ask for their protocol on fall prevention and how they monitor residents during night shifts.
Google Reviews
Google Reviews
102 reviews on Google“Avalon Care Group is highly regarded by many families for providing a warm, home-like environment and compassionate end-of-life care for residents with dementia. While many reviewers praise the attentive staff and the facility's inviting layout, there are serious, recurring allegations regarding medical neglect, unaddressed falls, and inconsistent staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Home-like, inviting facility atmosphere
- Strong communication with families via photos and updates
- Consistent, long-term staff members
Concerns
- Serious medical neglect and failure to manage falls (mentioned by 3 reviewers)
- Inconsistent staffing or lack of responsiveness at night/weekends (mentioned by 2 reviewers)
- Discrepancies in financial/admissions promises (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love hearing that families receive photo updates and regular communication; how often can we expect to receive these types of updates about our loved one?
- 2Since the facility has such a cozy, home-like atmosphere, what kind of daily social activities or group outings are planned to keep residents engaged?
- 3With the small, intimate capacity of 25 residents, how do you ensure that medical needs and monitoring are handled consistently during the overnight hours and on weekends?
- 4Can you walk us through your specific protocols for preventing falls and how the staff responds immediately if an incident occurs?
- 5We are looking for a very stable environment; how long have your core caregiving team members been with Avalon Care Group?
- 6When it comes to the transition into assisted living, how do you ensure that the initial care plan and the final billing align with what was discussed during the admissions process?
Personalized based on this facility's data
Key Review Excerpts
“Because of the consistent care, attention, and structure provided, we truly believe his quality of life was better—and his life was extended—by being at Avalon.”
“The staff keeps us informed of my mom’s well being on a daily basis. The entire staff is very informative, accommodating and helpful to my mom’s needs.”
“This place almost killed my grand mother. She constantly fell, had urinary tract infections, and faced serious neglect.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Avalon Care Group LLC had one recorded inspection event in April 2021 involving five Life Safety Code violations related to fire safety systems and facility maintenance. All identified deficiencies were documented as corrected by May 2021, and there are currently no active enforcement actions on record.
Apr 5, 2021Routine
Life Safety Code (5 violations)
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure locked gates were in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Ownership & Operations
Who Operates This Facility
Avalon Care Group, LLC
for profit
TIM SEIB
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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