Avalon Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 102 Google reviews
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What this means for your family
Avalon offers a deeply compassionate environment that many families find essential for end-of-life dignity. However, you must investigate their protocols for night-shift supervision and fall prevention, as multiple reviews highlight dangerous lapses in safety and oversight.
Google Reviews
Google Reviews
102 reviews on GoogleAvalon Memory Care is highly regarded by many families for its compassionate, family-like atmosphere and staff that treats residents with dignity. While many praise the facility's ability to provide a high quality of life during end-of-life transitions, there are serious, recurring allegations regarding medical neglect, falls, and inadequate supervision during night shifts.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Warm, home-like residential environment
- Strong communication with family members
- Consistent, long-term staff retention
Concerns
- Serious incidents of resident falls and lack of supervision (mentioned by 3 reviewers)
- Inadequate basic care (hygiene and nutrition) (mentioned by 2 reviewers)
- Unprofessional communication from management/admissions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love how much people praise the warmth and home-like feel of this residence; how do you maintain that small-scale, cozy atmosphere with 25 residents?
- 2Since many families mention how much they value your consistent, long-term staff, how do you ensure that same level of attentive care is provided during shift changes?
- 3What specific protocols do you have in place to ensure residents are closely supervised and safe from falls, especially during the night or during transitions?
- 4How does the care team approach daily personal care routines, like hygiene and nutrition, to ensure every resident's individual needs are met consistently?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting both the medical team and our family?
- 6How do you keep families updated on their loved one's well-being, and what is the best way for us to maintain that strong line of communication with management?
Personalized based on this facility's data
Key Review Excerpts
“Because of the consistent care, attention, and structure provided, we truly believe his quality of life was better—and his life was extended—by being at Avalon.”
“The staff would host families on special holidays, and it was nice to meet the other families of the residents. It created a warm and friendly community.”
“This place almost killed my grand mother. She constantly fell, had urinary tract infections, and faced serious neglect.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Avalon Memory Care has had two recorded inspection periods with noted deficiencies. Recent findings include issues with food temperature maintenance, while older inspections identified several fire safety and oxygen storage compliance concerns that have since been addressed.
Nov 21, 2023Routine
Health Code (1 violations)
The facility failed to assure freezers and refrigerators were kept at the proper temperatures.
Jan 19, 2021Routine
Life Safety Code (4 violations)
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Avalon Care Group, LLC
for profit
TIM SEIB
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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