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Autumn Leaves of Georgetown

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3600 Williams Drive, Georgetown, TX 7862850 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.1/5

based on 34 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded by many for its compassionate staff and engaging community activities. However, families must proceed with extreme caution and perform rigorous on-site inspections, as recent reviews contain alarming allegations regarding hygiene and the adequacy of memory care training.

Google Reviews

Google Reviews

34 reviews on Google
Families often praise the facility for its compassionate, family-like staff and the warm, welcoming environment provided for memory care residents. However, there are serious allegations regarding hygiene standards, specifically concerning cleanliness and resident care, as well as concerns about management's competence and staffing levels.

Quality Themes

FoodN/AStaff8.0Clean3.0Activities9.0MedsN/AMemory6.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Warm and welcoming community atmosphere
  • Engaging monthly family events and activities
  • High level of personalized resident care

Concerns

  • Hygiene and cleanliness issues involving resident care
  • Inadequate training or skill for memory care needs
  • Management incompetence or poor communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(3)'22(6)'24(5)'26(7)

Distribution · 36 analyzed

5
28
4
1
3
0
2
0
1
7

How They Respond to Reviews

47%response rate
Good

The owner provides highly personalized, warm, and empathetic responses to positive reviews, often mentioning specific residents by name. For negative reviews, they use a standardized professional disclaimer regarding privacy regulations while attempting to pivot to their commitment to care.

Questions for Your Tour

  • 1We've heard wonderful things about the warm and welcoming atmosphere here; how do you foster that sense of community among the 50 residents?
  • 2Since you host monthly family events, could you tell us about some of the recent activities families have enjoyed together?
  • 3With your memory care certification, what specific training does your staff receive to handle the unique needs of residents with cognitive decline?
  • 4Could you walk us through your daily routines for maintaining cleanliness and hygiene, especially during personal resident care?
  • 5How does the management team ensure clear and consistent communication with families regarding a resident's well-being?
  • 6What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The care provided to my mother has been nothing short of exceptional. From skilled nursing care to daily activities and ev

Long-term resident's family · 2024☆☆☆☆

Autumn leaves is such a clean, loving community. I really love how involved staff is with residents from activities, to the being greeted when you first walk in.

Family member · 2025★★★★★

I found my mother covered with feces. Plus her bedding, clothes and walls. Autumn leaves is not a certified memory care facility.

Family member · 2024☆☆☆☆
Source: 34 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
1deficiencies

Key Findings

Autumn Leaves of Georgetown has a history of regulatory citations involving life safety compliance and staff training. Most recently, an administrative penalty was issued in February 2025 regarding deficiencies in emergency evacuation procedures and medication administration protocols.

Feb 3, 2025Enforcement
PenaltyReport

Administrative Penalty — The facility failed to have sufficient staff to ensure safe evacuation of the facility in the event of emergency. The facility failed to train all staff in emergency and evacuation procedures prior to their assuming any job responsibilities. The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.

May 7, 2019Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Jun 7, 2019

The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dcr7s3tx Opco, LLC

Organization Type

for profit

Management Company

J&M FAMILY MANAGEMENT, LLC

Administrator

ANNEL QUEZADA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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