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The Wesleyan at Estrella Assisted Living

Reviewer concerns include severe resident neglect and safety risks (falls) (mentioned by 2 reviewers) — investigate before committing.

109 Estrella Crossing, Georgetown, TX 78628104 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
2.7/5

based on 9 Google reviews

5
4
3
2
1
The Wesleyan at Estrella Assisted Living Assisted Living in Georgetown, TX — Street View
Street View

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What this means for your family

This facility has shown a significant decline in quality and safety over recent years. While older reviews suggest a high standard of care, recent families report life-threatening neglect and a focus on profitability. If you consider this facility, you must personally verify staffing levels and incident reporting protocols during your visit.

Google Reviews

Google Reviews

9 reviews on Google
Families should exercise extreme caution, as recent reviews describe severe neglect, including frequent resident falls, inadequate staffing, and medical emergencies. While older reviews praised the facility's cleanliness and caring staff, recent feedback highlights critical issues with resident safety and a perceived shift toward profit-driven management.

Quality Themes

Tap a score for details
Food10.0Staff1.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0Value1.0

Strengths

  • Historically polite and happy staff
  • Previously well-maintained building and grounds
  • Efficient move-in process during periods of availability

Concerns

  • Severe resident neglect and safety risks (falls) (mentioned by 2 reviewers)
  • Staffing inadequacy and lack of attentiveness (mentioned by 2 reviewers)
  • Financial focus over resident care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(2)3.32020(6)1.02021(2)5.02022(2)1.02024(2)1.02025(4)

Distribution · 18 analyzed

5
6
4
2
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0
2
0
1
10

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some of your previous feedback mentions how polite and happy the staff is; how do you maintain that positive culture during busy shifts?
  • 2What specific protocols are in place to ensure residents are closely monitored to prevent falls, especially during the night?
  • 3How do you ensure that the high standard of cleanliness and building maintenance is consistently met across all common areas and resident rooms?
  • 4Can you tell me about the communication process between the staff and families, especially if there is a change in a resident's health or needs?
  • 5What does a typical day of social activities and engagement look like for residents in the memory care wing?
  • 6In the event of a medical emergency after hours, what is the immediate procedure for getting a resident the care they need?

Personalized based on this facility's data


Key Review Excerpts

One nurses neglect send my Father to ICU . They had to call 911 for my Father. Not once did they call to check on my dad .

Family member of a resident · 2025☆☆☆☆

The Wesleyan is not the same Christian based community from years ago that I once loved. Unfortunately, after the CEO passed away, everything changed.

Long-term community observer · 2024☆☆☆☆

My Wife was a resident at the Asst Living and I have nothing but great things to say about Donna and her staff. They took the best care of her.

Spouse of a former resident · 2020★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
3deficiencies

Key Findings

The Wesleyan at Estrella has a history of regulatory violations, including past Life Safety Code issues regarding exit locks and sprinkler maintenance. More recently, the facility has faced administrative penalties related to resident safety and emergency transfer arrangements.

Feb 19, 2026Enforcement
PenaltyReport

Administrative Penalty — The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment. (TAC 553.261(b)(1)(A))

Oct 9, 2024Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))

Jun 20, 2019Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Jul 22, 2019

The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.

Life Safety CodeCorrected Aug 15, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Jun 28, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wesleyan Homes, INC

Organization Type

nonprofit

Administrator

KELLY GOETZ

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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