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Reviewer concerns include severe resident neglect and safety risks (falls) (mentioned by 2 reviewers) — investigate before committing.
based on 10 Google reviews
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Reviewer feedback for The Wesleyan at Estrella Assisted Living suggests areas to investigate further. Common concerns include: severe resident neglect and safety risks (falls) (mentioned by 2 reviewers), staffing inadequacy and lack of attentiveness (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as recent reviews describe severe neglect, including frequent resident falls, inadequate staffing, and medical emergencies. While older reviews praised the facility's cleanliness and caring staff, recent feedback highlights critical issues with resident safety and a perceived shift toward profit-driven management.
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This facility rarely responds to reviews.
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Key Review Excerpts
“One nurses neglect send my Father to ICU . They had to call 911 for my Father. Not once did they call to check on my dad .”
“The Wesleyan is not the same Christian based community from years ago that I once loved. Unfortunately, after the CEO passed away, everything changed.”
“My Wife was a resident at the Asst Living and I have nothing but great things to say about Donna and her staff. They took the best care of her.”
Source: Texas Health & Human Services Commission
Key Findings
The Wesleyan at Estrella has a history of regulatory violations, including past Life Safety Code issues regarding exit locks and sprinkler maintenance. More recently, the facility has faced administrative penalties related to resident safety and emergency transfer arrangements.
Administrative Penalty — The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment. (TAC 553.261(b)(1)(A))
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Life Safety Code (3 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to comply with Chapter 19 of NFPA 101.
Wesleyan Homes, INC
nonprofit
KELLY GOETZ
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TX HHSC — View Official Record
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