Atria Bay Shore
Families consistently rate this highly — reviewers highlight attentive and friendly staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
Atria Bay Shore is frequently praised for its engaging activities and clean environment, making it a popular choice for many families. However, given the serious allegations of neglect and poor care in the memory unit, we strongly recommend that you conduct unannounced visits and speak directly with other families currently using the memory care services to verify the quality of daily care.
Google Reviews
Google Reviews
39 reviews on Google“Atria Bay Shore receives high praise from many families who highlight the attentive, friendly staff and the facility's clean, well-maintained environment. However, there are serious, concerning allegations regarding neglect, poor treatment of residents in memory care, and unprofessional behavior that families should investigate thoroughly. While many reviewers express peace of mind, the presence of critical reports regarding basic care and staff conduct suggests a significant disparity in experiences.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly staff
- Clean and well-maintained facility
- Engaging variety of activities and outings
- Strong communication and family support
Concerns
- Allegations of resident neglect and physical mistreatment (mentioned by 2 reviewers)
- Poor responsiveness to phone calls and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how friendly and attentive the staff is here; how do you ensure that level of personal care stays consistent for every resident?
- 2I noticed you respond to feedback from the community, which we really appreciate—how does the management team typically incorporate family suggestions into the facility's operations?
- 3With the great variety of activities and outings mentioned by others, could you walk us through what a typical weekly calendar looks like for a resident?
- 4How does the care team handle communication with families, and what is the best way for us to get a quick response if we have a question or an urgent update?
- 5In the event of a medical emergency or a change in health status during the night, what are the specific protocols for resident care and family notification?
- 6The facility looks incredibly clean and well-maintained; what kind of daily routines are in place to keep the common areas and resident rooms looking this nice?
Personalized based on this facility's data
Key Review Excerpts
“Despite advanced dementia we were able to avoid placement in a nursing home by placing her in the locked dementia wing once she required a higher level of care. Staffing levels are good with very little turnover because the staff is not overworked.”
“The aides let your loved one SIT IN THEIR OWN FECES ! If your loved one does not want to go to bed they will PHYSICALLY PULL THEM FROM THE ARMS FORCING THEM OUT OF THE CHAIR !”
“She is very happy. The food is very good too! There are many activities with a movie in the movie theater twice a day. There are outings she can sign up for.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
6 violations from 5 inspections
Feb 20, 2025Routine
Food service
Nov 8, 2023Other
Records and reports
Mar 23, 2023Other
Records and reports
Feb 21, 2023Routine
General requirements
Food service
Environmental standards
Sep 30, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Atr New York Lh, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit atriaseniorliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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