Astoria Place of Cambridge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (15 vs median 8.0)
Bottom 25% in OH · Meets national RN staffing standard · Above recommended total nurse staffing · $194,587 in fines
What this means for your family
While recent reviews suggest the facility has made positive strides in staff engagement and family support, historical concerns regarding fall safety and administrative responsiveness remain relevant. We recommend that families conduct a thorough tour and ask specifically about current fall prevention protocols and staffing ratios to ensure they meet your loved one's needs.
Google Reviews
Google Reviews
13 reviews on Google“Astoria Place of Cambridge receives highly polarized feedback, with recent reviews highlighting significant improvements in staff compassion and support during difficult times. However, historical and some recent reports raise serious concerns regarding patient safety, specifically regarding fall prevention and inconsistent staff professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Effective end-of-life care and family communication
- Positive recent improvements in facility management
Concerns
- Inconsistent staff professionalism and poor attitude (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on management improvements, what specific changes have been implemented to ensure consistent, professional communication between staff and family members?
- 2With the facility currently working on enhancing medication management processes, what oversight protocols are in place to ensure accuracy and timely administration for residents?
- 3I noticed the facility has a strong reputation for end-of-life care; how does the team balance that level of support with the daily social and recreational needs of residents who are more active?
- 4Could you walk me through the current plan for addressing the recent health inspection findings to ensure a higher standard of care moving forward?
- 5What steps are being taken to foster a consistently positive and welcoming environment among the nursing staff during every shift?
- 6In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“I want to thank the staff who cared for my 57 yo nephew. The ones who called after my nephew passed were the director Mark, nurse Lisa and his case manager, i thank you from the bottom of my heart.”
“They have a lot of things that need to be fixed. There are certain staff that are so helpful and nice, but most of the staff are rude to the point that u can tell they hate their jobs.”
“My grandmother was here for months and during her time she fell more than 3 times even when the alarms were going off and no response ever.......”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility faces concerning patterns of repeated problems, particularly with families filing multiple complaints about resident protection from abuse and neglect occurring in December 2023 and March 2024. The most recurring issues involve administration oversight, fire safety systems, and resident rights management, with some problems like administration deficiencies appearing across multiple complaint-driven surveys. While all deficiencies show correction dates, the pattern of repeated complaints and similar violations suggests ongoing operational challenges that families should carefully evaluate.
Dec 18, 2025Routine19
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Dec 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 8, 2024Routine13
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Mar 18, 2024Complaint1
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Mar 11, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Jan 31, 2024Complaint4
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Jan 31, 2024
$124,423
Payment Denial
Jan 31, 2024
29-day denial
Fine
Dec 4, 2023
$70,164
Payment Denial
Dec 4, 2023
7-day denial
Ownership & Operations
Who Operates This Facility
Astoria Place of Cambridge
for profit
Ownership & Management
Owners
Capital Holdings Trust
Owner · Organization
Lampert, Aharon
Owner
Jb East End Investments, LLC
Owner · Organization
Basch, Joshua
Owner
Cohen, Shlomo
Owner
Epstein, Yitzchok
Owner
Reiss, Morris
Owner
Weinstock, David
Owner
Zaks, Menachem
Owner
Bloch, Yehuda
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.