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Assisted Living

Assisted Senior Living Care LLC

Families consistently rate this highly — reviewers highlight compassionate, family-like atmosphere. Schedule a visit to confirm the fit.

4149 East Greenway Circle, The Groves · Mesa, AZ 85205Licensed & Active
Google rating
4.7/5

based on 38 Google reviews

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What this means for your family

This facility is highly regarded for its nursing expertise and its ability to make residents feel like part of a family. While the vast majority of long-term feedback is exemplary, you should verify the facility's current protocols regarding security and cleanliness to address the recent conflicting report.

Google Reviews

Google Reviews

38 reviews analyzed
Families can expect a warm, family-oriented environment where residents are treated with significant dignity and respect. While the majority of reviews praise the exceptional, personalized care and the clinical expertise of the owners, one recent review raised serious concerns regarding security and cleanliness that the facility owner explicitly disputed.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities9.0Meds10.0Memory9.0Comms9.0ValueN/A

Strengths

  • Compassionate, family-like atmosphere
  • Clinical expertise of owners (RN oversight)
  • Clean and well-maintained environment
  • Engaging social activities and entertainment
  • High standard of personal grooming and dignity

Concerns

  • Disputed allegations of poor security and lack of cleanliness

Rating Trends

Tap a year to see what changed

2344.62017(9)5.02018(2)5.02019(3)5.02020(7)5.02022(7)5.02024(1)1.02025(1)

Distribution

5
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How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the owners have such strong clinical backgrounds as RNs, how does that medical expertise directly impact the daily care and monitoring of residents?
  • 2We love the idea of a family-like atmosphere; how do the staff members go about building personal connections with the residents?
  • 3What are some of the favorite social activities or entertainment options that keep the residents engaged and active?
  • 4How do you ensure the facility remains a clean and well-maintained environment for everyone living here?
  • 5What specific protocols are in place to ensure resident safety and secure access to the building at all times?
  • 6How do you maintain the high standard of personal grooming and dignity for residents during their daily routines?

Personalized based on this facility's data


Key Review Excerpts

The owners, Julie and Brian, are devoted to their residents, and it shows in everything they do.

Long-term resident's family · 2024★★★★★

Julie is an RN and living on-site was a great comfort. No question I would recommend.

Long-term resident's family · 2020★★★★★

The house is decorated for Holidays, so it is always cheerful and festive. There are many pastimes for the enjoyment of the residents, from classes to games and bingo, to guest pianists, singers, and guitarists.

Long-term resident's family · 2020★★★★★
Source: 38 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

3total
6deficiencies
Jul 2, 2025Routine
CleanReport

On July 2, 2025, an on-site review of the plan of correction was conducted. The plan of correction was accepted for all citations

Mar 24, 2025Complaint

On March 14, 2022, the Department issued a Notice of Intent to Revoke for license AL10379. The Licensee, Assisted Senior Living Care LLC dba Assisted Senior Living Care, LLC, and the Department entered into a Settlement Agreement with an execution date of June 14, 2022. On March 24, 2025, the Department conducted an on-site compliance and complaint inspection for license AL10379 and found the Licensee, Assisted Senior Living Care LLC dba Assisted Senior Living Care, LLC, to be out of compliance with the following term(s) included in the agreement: - Term #7: "ASLC agrees to not provide any false and misleading information to the Department as an applicant, licensee, as an applicant for any other license issued by the Department, or in any other capacity." - Term #8: "ASLC agrees to maintain the Facility in substantial compliance." [Per Arizona Revised Statutes § 36-401(48), "'Substantial compliance' means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health, or safety of patients or residents."] The Licensee failed to meet the requirements of the Settlement Agreement for Terms #7 and #8 as indicated in the following deficiencies found during the on-site compliance inspection and investigation of complaint AZ00204073 conducted on March 24, 2025:

Directed Care ServicesR9-10-815.C.3Corrected Apr 23, 2025

Based on record review and interview, the manager failed to ensure that the service plan for a resident receiving directed care services included cognitive stimulation and activities to maximize functioning, for two of two residents sampled. Findings include: 1. A review of R1’s service plan, dated February 15, 2025, revealed R1 received directed care services. R1’s service plan also revealed a section titled, “Cognitive stimulation and strategies.” However, the section was blank. 2. A review of R2’s service plan, dated March 24, 2025, revealed R2 received directed care services. R2’s service plan also revealed a section titled, “Cognitive stimulation and strategies.” However, the section was blank. 3. In an interview, E2 acknowledged R1’s and R2’s service plans did not include cognitive stimulation and activities to maximize functioning.

a-d. Service PlansR9-10-808.A.5.a-dCorrected Apr 23, 2025

Based on record review and interview, the manager failed to ensure that a resident had a written service plan that, when initially developed, was signed and dated by the resident or resident's representative, the manager, and the nurse who reviewed the service plan, for one of two residents sampled. The deficient practice posed a risk as the Department was provided false or misleading information. Findings include: 1. A review of R1's medical record revealed a completed service plan, dated February 15, 2025, that was signed and dated by the nurse who reviewed the service plan, the facility's manager, and R1. However, R1's service plan revealed R1 required directed care services and was unable to sign R1's service plan. 2. A review of R2's medical record revealed a completed service plan, dated March 24, 2025, that was signed and dated by the nurse who reviewed the service plan, the facility's manager, and R2's representative. However, the service plan was dated by the manager and R2's representative on March 25, 2025, although the inspection took place on March 24, 2025. 3. In an interview, E2 acknowledged R1's and R2's service plans were not signed and dated by the resident or resident's representative, the manager, and the nurse who reviewed the service plan.

c. Medication ServicesR9-10-816.B.3.cCorrected Apr 23, 2025

Based on record review, observation, and interview, the manager failed to ensure that medication administered to a resident was accurately documented in the resident's medical record, for one of two residents sampled. The deficient practice posed a risk as medication could not be verified as administered against a medication order. Findings include: 1. A review of R2’s medical record revealed a medication order, dated March 5, 2025, for Lopressor 50 milligrams (mg), 0.5 tablet by mouth (po) twice a day (bid). 2. A review of R2’s medication administration record (MAR) revealed R2 was to be administered Lopressor 50 mg, 0.25 tablet po bid. However, the MAR indicated R2 received 0.25 tablet at 8:00 AM March 1, 2025 - present. 3. While on-site for the compliance and complaint inspection, the Compliance Officer observed Lopressor 50 mg tablets stored at the facility for administration to R2. 4. In an interview, E2 reported R2 was administered 25 mg, or 0.5 tablet, of Lopressor at 8:00 AM and 8:00 PM March 1, 2025 - present. However, E2 acknowledged medication administered to R2 was not accurately documented in R2’s medical record.

a. Food ServicesR9-10-817.C.4.aCorrected Apr 23, 2025

Based on observation and interview, the manager failed to ensure that foods requiring refrigeration were maintained at 41° F or below. The deficient practice posed a risk for potential food borne illnesses. Findings include: 1. During an environmental tour of the facility, the Compliance Officer observed the following sauces open and stored in the facility’s unrefrigerated pantry: Kikkoman Soy Sauce; Kikkoman Teriyaki Sauce; and Kikkoman Stir Fry Orange Sauce. 2. The Compliance Officer also observed the following food products open and stored in an unrefrigerated cabinet in the facility’s kitchen: Heinz Tomato Ketchup; and Great Value Grated Parmesan Cheese. 3. In an interview, E2 reported E2 was unaware the aforementioned food products required refrigeration. E2 acknowledged that the foods requiring refrigeration were not maintained at 41° F or below.

b. Environmental StandardsR9-10-819.A.1.bCorrected Apr 23, 2025

Based on observation and interview, the manager failed to ensure that the premises and equipment used at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed a health and safety risk to residents. Findings include: 1. During an environmental tour of the facility, the Compliance Officer observed the following materials stored outside in the paved patio area: Two shopping carts; and Multiple bed frames leaning up against the side of the facility. 2. During an environmental tour of the facility, the Compliance Officer observed the facility's hose attached to the spigot on the side of the facility and lying across the paved walkway. 3. The Compliance Officer also observed the following materials stored to the side of the facility's outdoor shed: A grocery bag of trash; An unattached and broken window screen; An electric wheelchair; A mechanical wheelchair; A walker; Two portable commodes stacked on top of each other; Broken wooden boards; A discarded laundry soap container; and A broken bed frame. 4. The Compliance Officer also observed a plastic container attached to the side of the facility's external wall used to cover electrical wires to be detached from the wall and hanging open. 5. In an interview, E2 reported the facility is waiting to schedule pickup of the materials stored in the backyard. E2 acknowledged the premises and equipment used at the facility were not free from a condition or situation that may cause a resident or other individual to suffer physical injury.

Environmental StandardsR9-10-819.A.6Corrected Apr 23, 2025

Based on observation and interview, the manager failed to ensure that hot water temperatures were maintained between 95º F and 120º F in areas of an assisted living facility used by residents. The deficient practice posed a health and safety risk for residents. Findings include: 1. During an environmental tour of the facility, the Compliance Officer observed a water temperature of 134º F in the shared bathroom for residents. 2. In an interview, E2 acknowledged the hot water temperatures were not maintained between 95º F and 120º F in areas used by residents.

Apr 28, 2023Complaint
CleanReport

No deficiencies were found during the compliance inspection and investigation of complaints AZ0000194382 and AZ00186989 conducted on April 28, 2023.

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References & Resources

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