Artman Lutheran Home
Strong Medicare quality ratings; families often praise compassionate hospice and end-of-life care. Still worth an in-person visit.
based on 31 Google reviews

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What this means for your family
Artman Lutheran Home is highly regarded for its compassionate hospice and rehabilitation services, often providing a supportive environment during difficult transitions. However, families should be vigilant regarding the quality of daily care provided by nursing assistants and ensure all dietary restrictions are clearly communicated and monitored. We recommend asking for a detailed breakdown of all potential co-pays before signing any admission contracts.
Google Reviews
Google Reviews
31 reviews on Google“Artman Lutheran Home receives polarized feedback, with many families praising the facility's beautiful environment and compassionate nursing staff during hospice and long-term care. However, significant concerns exist regarding inconsistent care from nursing assistants, poor dietary management for residents with specific needs, and occasional communication failures regarding billing and co-pays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate hospice and end-of-life care
- Clean and well-maintained facility
- Professional and attentive nursing staff
- Effective rehabilitation therapy services
Concerns
- Inconsistent or rude behavior from nursing assistants (mentioned by 3 reviewers)
- Poor dietary management and lack of accommodation for special diets (mentioned by 2 reviewers)
- Lack of transparency regarding billing and co-pays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion shown during hospice and end-of-life care; how does the team support families during those sensitive transitions?
- 2Could you tell us more about how the dietary team manages special nutritional needs or specific dietary restrictions for residents?
- 3How do you ensure consistent and clear communication between the nursing staff and family members regarding daily updates or changes in care?
- 4What is the process for handling medical emergencies or urgent care needs during the overnight hours?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
- 6How does the facility approach transparency regarding monthly billing, co-pays, and any unexpected care costs?
Personalized based on this facility's data
Key Review Excerpts
“Some of the aids were kind and attentive, while others were down right rude. Some carry themselves with an attitude and openly lazy. I was there everyday and saw it with my own eyes.”
“My sister was recently in Artman to rehab from surgery. She has celiac disease and is extremely sensitive to gluten. It was a rare meal that was actually complete and edible.”
“The administration was thorough in the admissions process. The nurses cared for my mother with dignity and benevolence.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Artman Lutheran Home has 19 deficiencies across 5 surveys with 3 complaint-triggered incidents where families filed reports about care planning and daily living assistance. The facility shows recurring issues with infection control policies, care planning, and nutrition services. Most deficiencies have been corrected, though vaccination policy problems persisted across multiple surveys, suggesting some ongoing compliance challenges.
Dec 11, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 23, 2025Routine6
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Aug 23, 2024Routine6
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jun 13, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 13, 2023Routine4
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Artman Lutheran Home
nonprofit
Ownership & Management
Owners
Liberty Lutheran Services
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit artmanhome.org
Medicare data downloads
Original nursing home datasets
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