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Strong Medicare quality ratings; public reviewers often praise compassionate hospice and end-of-life care. Still worth an in-person visit.
based on 33 Google reviews
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Artman Lutheran Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate hospice and end-of-life care and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Artman Lutheran Home receives polarized feedback, with many families praising the facility's beautiful environment and compassionate nursing staff during hospice and long-term care. However, significant concerns exist regarding inconsistent care from nursing assistants, poor dietary management for residents with specific needs, and occasional communication failures regarding billing and co-pays.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Some of the aids were kind and attentive, while others were down right rude. Some carry themselves with an attitude and openly lazy. I was there everyday and saw it with my own eyes.”
“My sister was recently in Artman to rehab from surgery. She has celiac disease and is extremely sensitive to gluten. It was a rare meal that was actually complete and edible.”
“The administration was thorough in the admissions process. The nurses cared for my mother with dignity and benevolence.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Artman Lutheran Home has 19 deficiencies across 5 surveys with 3 complaint-triggered incidents where families filed reports about care planning and daily living assistance. The facility shows recurring issues with infection control policies, care planning, and nutrition services. Most deficiencies have been corrected, though vaccination policy problems persisted across multiple surveys, suggesting some ongoing compliance challenges.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Artman Lutheran Home
nonprofit
Owners
Liberty Lutheran Services
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
33 reviews from families & visitors
Official Website
Visit artmanhome.org
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Original nursing home datasets
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