Aristacare at Whiting
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 191 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 7)
- High staff turnover (61%)
- High RN turnover (100%)
Bottom 25% in NJ · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
This facility's rehab therapy team is highly regarded and often cited as a reason for successful recovery. However, families should be aware of recurring complaints regarding understaffing and facility cleanliness. We recommend visiting in person, specifically touring the wing your loved one would occupy, and asking direct questions about current staffing ratios and response protocols.
Google Reviews
Google Reviews
191 reviews on Google“AristaCare at Whiting receives highly polarized reviews, with many families praising the dedicated rehab team and individual staff members, while others express serious concerns regarding neglect, understaffing, and poor facility conditions. While some residents report a clean, welcoming environment, multiple negative accounts cite issues with hygiene, communication, and inadequate medical oversight. Families should be aware that experiences appear to vary significantly depending on the specific wing and staffing levels at the time of stay.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and cardiac therapy teams
- Compassionate and attentive individual nursing staff
- Responsive social work department
- Clean, well-maintained common areas
Concerns
- Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor facility hygiene, including reports of pests and odors (mentioned by 6 reviewers)
- Inadequate communication and lack of responsiveness from administration (mentioned by 5 reviewers)
- Poor quality or incorrect meal service (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 193 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your therapy teams receive a lot of praise; how do you integrate the physical and cardiac therapy programs into a resident's daily routine?
- 2Given the current staffing levels, what specific protocols are in place to ensure that call bells are answered promptly and residents' needs are met in a timely manner?
- 3I see that you are active in responding to feedback online; what is your formal process for families to communicate concerns directly to administration to ensure they are addressed quickly?
- 4Can you walk me through your current facility-wide cleaning schedule and how you maintain hygiene standards in resident rooms and common areas?
- 5How does the kitchen staff manage dietary restrictions and ensure that meal quality remains consistent for residents with specific nutritional needs?
- 6What safety measures and oversight protocols do you have in place to ensure accuracy and consistency in daily medication management?
Personalized based on this facility's data
Key Review Excerpts
“The administration is out of this world. They go above and beyond to help you through this whole process.”
“My mom's 2 physical therapists are Nicole and Kacey. With their help she has been able to walk and raise her right arm which she wasn't able to before she got here!!”
“The rooms for the dementia patients wing how small you can barely fit the wheelchair in their rooms they are cluttered like sardines have to share one closet (very small) no room and it always has a smell of urine which is discussing and the food is not identifiable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aristacare at Whiting has ongoing concerns with families filing multiple complaint reports leading to 8 deficiencies across surveys. The facility shows persistent issues with nursing staffing, medication management, and fire safety systems that recur across multiple inspections from 2021 to 2025. While all deficiencies have correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges that warrant careful consideration during your visit.
Aug 14, 2025Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have correct number of accessible exits for each story.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Services Deficiencies
Ensure that HVAC heat units are suspended and out of the reach of patients and can be shut off if unit is working improperly.
Aug 14, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 27, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 27, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nov 30, 2023Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 6, 2021Routine8
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Aristacare at Whiting
for profit
Chain Affiliation
Aristacare
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 9
Ownership & Management
Owners
Greenberger, Sidney
Owner
Klein, Zvi
Owner
Lowinger, Edward
Owner
Schwartz, Jeffrey
Owner
Weisel, Morris
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
191 reviews from families & visitors
Official Website
Visit acatwhiting.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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