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Nursing HomeMedicaid Investigative

Aristacare at Whiting

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

23 Schoolhouse Road, Whiting · Whiting, NJ 08759180 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 191 Google reviews

5
4
3
2
1
Aristacare at Whiting Nursing Home in Whiting, NJ — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (11 vs median 7)
  • High staff turnover (61%)
  • High RN turnover (100%)

Bottom 25% in NJ · Critically understaffed (RN) · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility's rehab therapy team is highly regarded and often cited as a reason for successful recovery. However, families should be aware of recurring complaints regarding understaffing and facility cleanliness. We recommend visiting in person, specifically touring the wing your loved one would occupy, and asking direct questions about current staffing ratios and response protocols.

Google Reviews

Google Reviews

191 reviews on Google
AristaCare at Whiting receives highly polarized reviews, with many families praising the dedicated rehab team and individual staff members, while others express serious concerns regarding neglect, understaffing, and poor facility conditions. While some residents report a clean, welcoming environment, multiple negative accounts cite issues with hygiene, communication, and inadequate medical oversight. Families should be aware that experiences appear to vary significantly depending on the specific wing and staffing levels at the time of stay.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean5.0Activities8.0Meds3.0Memory3.0Comms4.0ValueN/A

Strengths

  • Highly effective physical and cardiac therapy teams
  • Compassionate and attentive individual nursing staff
  • Responsive social work department
  • Clean, well-maintained common areas

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
  • Poor facility hygiene, including reports of pests and odors (mentioned by 6 reviewers)
  • Inadequate communication and lack of responsiveness from administration (mentioned by 5 reviewers)
  • Poor quality or incorrect meal service (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(5)'21(13)'23(23)'25(36)'26(33)

Distribution · 193 analyzed

5
152
4
13
3
1
2
0
1
27

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your therapy teams receive a lot of praise; how do you integrate the physical and cardiac therapy programs into a resident's daily routine?
  • 2Given the current staffing levels, what specific protocols are in place to ensure that call bells are answered promptly and residents' needs are met in a timely manner?
  • 3I see that you are active in responding to feedback online; what is your formal process for families to communicate concerns directly to administration to ensure they are addressed quickly?
  • 4Can you walk me through your current facility-wide cleaning schedule and how you maintain hygiene standards in resident rooms and common areas?
  • 5How does the kitchen staff manage dietary restrictions and ensure that meal quality remains consistent for residents with specific nutritional needs?
  • 6What safety measures and oversight protocols do you have in place to ensure accuracy and consistency in daily medication management?

Personalized based on this facility's data


Key Review Excerpts

The administration is out of this world. They go above and beyond to help you through this whole process.

Family member · 2024★★★★★

My mom's 2 physical therapists are Nicole and Kacey. With their help she has been able to walk and raise her right arm which she wasn't able to before she got here!!

Long-term resident's family · 2024★★★★★

The rooms for the dementia patients wing how small you can barely fit the wheelchair in their rooms they are cluttered like sardines have to share one closet (very small) no room and it always has a smell of urine which is discussing and the food is not identifiable.

Memory care family member · 2024☆☆☆☆
Source: 191 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.36hrs
48%
Registered nurses for medical care
Total Nursing
3.38hrs
82%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.3%
NJ
9.1%
Ocean
8.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
14.4%
NJ
9.2%
Ocean
8.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.7%
Worse than Avg
Here
81.7%
US
93.4%
NJ
93.0%
Ocean
89.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
12.1%
NJ
11.7%
Ocean
10.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.6%
Better than Avg
Here
14.6%
US
19.5%
NJ
18.9%
Ocean
23.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.8%
Worse than Avg
Here
16.8%
US
15.5%
NJ
12.7%
Ocean
11.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility47.7%
Worse than Avg
Here
47.7%
US
81.8%
NJ
78.7%
Ocean
71.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.6%
Mixed vs Avgs
Here
78.6%
US
79.8%
NJ
80.1%
Ocean
75.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Ocean
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (8.5)
8 complaint-triggered

Aristacare at Whiting has ongoing concerns with families filing multiple complaint reports leading to 8 deficiencies across surveys. The facility shows persistent issues with nursing staffing, medication management, and fire safety systems that recur across multiple inspections from 2021 to 2025. While all deficiencies have correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges that warrant careful consideration during your visit.

Aug 14, 2025Routine
14
0689Potential for harm · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0241Potential for harm · WidespreadCorrected

Egress Deficiencies

Have correct number of accessible exits for each story.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0523Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure that HVAC heat units are suspended and out of the reach of patients and can be shut off if unit is working improperly.

Aug 14, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 27, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 27, 2024Complaint
4
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Nov 30, 2023Complaint
2
0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 6, 2021Routine
8
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0924Potential for harm · PatternCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aristacare at Whiting

Organization Type

for profit

Chain Affiliation

Chain Name

Aristacare

Chain Size

9 facilities nationwide

Chain avg rating: 2.6/5 · Rank 7 of 9

Ownership & Management

Owners

Greenberger, Sidney

Owner

Klein, Zvi

Owner

Lowinger, Edward

Owner

Schwartz, Jeffrey

Owner

15%

Weisel, Morris

Owner

Key personnel

Kirchoff, GinaW-2 Managing EmployeeGreenberger, SidneyOfficer / DirectorKlein, ZviOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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