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Nursing HomeMedicaid Top Rated

Aristacare at Manchester

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

1770 Tobias Avenue, Leisure Knoll · Manchester, NJ 08759165 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 302 Google reviews

5
4
3
2
1
Aristacare at Manchester Nursing Home in Manchester, NJ — Street View
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What this means for your family

This facility is an excellent choice for intensive physical therapy, as their rehab team is consistently praised for helping patients regain mobility. However, families should be aware of reports regarding slow response times to call bells and inconsistent staffing. We recommend visiting during off-hours to observe staff availability and asking management directly about their current staffing ratios.

Google Reviews

Google Reviews

302 reviews on Google
AristaCare at Manchester is frequently praised for its exceptional rehabilitation team and a warm, welcoming atmosphere, often highlighted by the friendly reception staff. However, families express significant concerns regarding inconsistent staffing levels, slow response times to call bells, and poor food quality. While many residents report successful recoveries and compassionate care, others have raised serious issues regarding neglect and communication gaps.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean9.0Activities8.0Meds7.0Memory8.0Comms5.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Warm, welcoming, and professional reception staff
  • Clean and well-maintained facility environment
  • Compassionate, dedicated nursing and aide staff

Concerns

  • Slow response times to call bells and requests for assistance (mentioned by 6 reviewers)
  • Poor food quality and limited menu variety (mentioned by 7 reviewers)
  • Inconsistent communication between departments and with families (mentioned by 3 reviewers)
  • Lost or misplaced personal laundry/clothing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72023(51)4.62024(83)4.12025(46)4.42026(35)

Distribution · 215 analyzed

5
173
4
17
3
3
2
1
1
21
31 reviews posted between Jun 27, 2023Jul 1, 2023 · 31 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you typically keep families updated on their loved one's daily progress and care changes?
  • 2Given that your therapy department is so highly regarded, how do you integrate those physical and occupational therapy goals into the residents' daily routines?
  • 3We understand that staffing levels can fluctuate; what is your current protocol for ensuring timely assistance when a resident uses their call bell?
  • 4I see that dining is an area you are working to improve; could you walk us through the current menu planning process and how you accommodate specific dietary preferences or requests?
  • 5What systems do you have in place to ensure that personal belongings and laundry are tracked effectively and returned to the correct resident?
  • 6With your current CMS staffing rating, how do you ensure that your nursing and aide staff have enough time to provide the personalized, compassionate care that so many residents praise?

Personalized based on this facility's data


Key Review Excerpts

The rehab team got my 99 year old mother walking again, with the help of a walker, after hip surgery. We are very happy with the team at Aristacare and recommend them

Rehab patient family member · 2024☆☆☆☆

The staff here is so warm and welcoming , i could nit have asked for better care! the food is amazing and the rehab team is fantastic!!

Rehab patient · 2024★★★★

I was at this arista care for 3mos for rehab I love the aids especially Lisa, Samantha, and over night aids love the nurses they were right on top of everything , and therapy department was awesome... My only complaint is the food was absolutely horrible

Rehab patient · 2025★★★★★
Source: 302 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
3.59hrs
88%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
19.4%
NJ
15.7%
Ocean
18.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.6%
Worse than Avg
Here
78.6%
US
93.4%
NJ
93.0%
Ocean
89.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
14.4%
NJ
9.2%
Ocean
8.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.3%
NJ
9.1%
Ocean
8.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
15.4%
NJ
12.7%
Ocean
11.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
12.1%
NJ
11.7%
Ocean
11.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.6%
Better than Avg
Here
87.6%
US
81.8%
NJ
78.7%
Ocean
70.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
79.7%
NJ
80.1%
Ocean
75.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Ocean
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (8.5)
6 complaint-triggered
$157,543 in fines

Families have filed complaints triggering inspections, including serious concerns about resident abuse protection and accident prevention. The facility shows recurring issues across multiple areas: fire safety and building compliance, care planning and medical records management, and medication management. While all deficiencies report correction dates, many safety and care problems have persisted across multiple surveys from 2021 through 2024, suggesting ongoing challenges with maintaining consistent standards.

Aug 27, 2025Routine
16
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Aug 27, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 26, 2024Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 26, 2024Routine
12
0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 1, 2023Complaint
3
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Dec 16, 2021Routine
7
0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0761Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Apr 26, 2024

$62,826

Fine

Jun 1, 2023

$60,888

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aristacare at Manchester

Organization Type

for profit

Chain Affiliation

Chain Name

Aristacare

Chain Size

9 facilities nationwide

Chain avg rating: 2.6/5 · Rank 2 of 9

Ownership & Management

Owners

Greenberger, Sidney

Owner

37%

Klein, Zvi

Owner

37%

Weisel, Morris

Owner

15%

Key personnel

Rosado, JacquelineW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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