Aria Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 267 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
Bottom 25% in MI · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in CIENA HEALTHCARE/LAUREL HEALTH CARE chain · $75,834 in fines
What this means for your family
Aria Nursing and Rehabilitation has a capable therapy team that has helped many patients recover, but the facility is currently struggling with significant consistency issues. Families should be extremely cautious regarding weekend staffing levels and medication management; if you choose this facility, ensure you have a plan for frequent, in-person monitoring of your loved one.
Google Reviews
Google Reviews
267 reviews on Google“Aria Nursing and Rehabilitation receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation therapy, while others report severe concerns regarding neglect, hygiene, and communication. While some visitors highlight a clean and welcoming environment, multiple reports of medication errors, understaffing on weekends, and poor food quality suggest significant inconsistencies in care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and speech therapy programs
- Clean and well-maintained facility areas
- Helpful and professional admissions team
Concerns
- Understaffing and neglect on weekends (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Poor food quality and cold meals (mentioned by 5 reviewers)
- Unsanitary conditions including pests or odors (mentioned by 3 reviewers)
- Poor communication from management regarding patient status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that staffing levels can sometimes fluctuate on weekends, what specific protocols do you have in place to ensure residents receive consistent care and attention during those times?
- 2I understand medication management is a critical part of care; what safeguards and double-check systems do you have in place to prevent errors or delays in administering medications?
- 3We’ve heard some feedback regarding the dining experience; could you walk us through how you ensure meals are served at the proper temperature and how you incorporate resident feedback into your menu planning?
- 4With your current CMS health inspection rating, could you share what specific improvements or internal audits you are currently prioritizing to enhance the overall quality of care and facility environment?
- 5How does your management team handle communication with families regarding a resident's status, and what is the best way for us to stay updated on our loved one's health and daily well-being?
- 6Could you describe the daily activity schedule and how you ensure residents who may have different mobility levels are actively engaged and social throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The speech therapist Ryan has done an excellent job helping my son with swallowing after my boy's motorcycle accident.”
“The night staff responded quickly when the call button was used to ask for something. I would not recommend this place for a dog kennel. Dr B was very rude I don’t believe she was a doctor at all.”
“Care my dad is receiving was adequate at first for his rehab but has begun to decline to the point of neglect on the overnight shift on the weekend. Call lights ignored and calls for help ignored and left in feces for hours is unacceptable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aria Nursing and Rehabilitation has concerning deficiency patterns, with 19 complaint-triggered violations showing families have repeatedly filed reports about problems. The facility struggles most with care planning, treatment delivery, and medication management, with these issues recurring across multiple surveys and complaint investigations. While all deficiencies show correction dates, the persistent nature of core care problems across recent years suggests ongoing quality concerns that warrant careful evaluation during any visit.
Mar 26, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 4, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 24, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 15, 2025Routine13
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 16, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Apr 10, 2024
$55,085
Payment Denial
Apr 10, 2024
6-day denial
Fine
Feb 2, 2024
$20,749
Ownership & Operations
Who Operates This Facility
Aria Nursing and Rehabilitation
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 72 of 84 (Worst)
Ownership & Management
Owners
Qazi, Mohammad
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
267 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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