Arcadia Residence
Reviewer concerns include lack of management transparency regarding board of directors (mentioned by 2 reviewers) — investigate before committing.
based on 22 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and dedicated staff, the high volume of empty reviews and lack of transparency regarding leadership are concerning. We recommend scheduling an in-person tour to verify the current standard of care and asking management directly about the facility's oversight and board structure.
Google Reviews
Google Reviews
22 reviews on Google“Arcadia Residence receives highly polarized feedback, with a significant number of reviews consisting of empty star ratings that provide no actionable information. While one reviewer praises the facility's cleanliness and lack of odors, others have raised serious concerns regarding the facility's environment and management transparency.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Dedicated staff
- Pleasant, odor-free environment
Concerns
- Lack of management transparency regarding board of directors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the building is; what are your daily routines for ensuring the environment stays fresh and pleasant for the residents?
- 2Could you tell us a bit more about the leadership team here and how the board of directors oversees the facility's operations?
- 3How does the staff typically communicate important updates or changes in care to family members to ensure we are always in the loop?
- 4What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting help and notifying the family?
- 6Since the staff is often described as very dedicated, how do you foster that level of care and consistency among the team members?
Personalized based on this facility's data
Key Review Excerpts
“I visit there monthly. And it’s a brand new building with a social day care on the 2nd floor the residents. The place is very clean and has NO ODOR ( urine odor usually smacks you in the face when visiting adult homes in NYC). This one is very pleasant. The staff is very dedicated to care and well being of the residents. They really care.”
“Horrible conditions. This place is more like a homeless shelter than an assisted living facility.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
34 violations from 12 inspections
Oct 10, 2025Complaint
Food service
Resident services
Sep 11, 2024Complaint25Report
Resident services
Food service
Resident services
Resident services
Food service
Food service
Food service
Food service
Environmental standards
Resident services
Food service
Environmental standards
Resident services
Resident services
Food service
Personnel
Food service
Environmental standards
Resident services
Resident services
Food service
Records and reports
Resident services
Food service
Personnel
Aug 20, 2024Complaint
Resident funds and valuables
Dec 5, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Oct 17, 2023Complaint
Resident services
Resident funds and valuables
General provisions
Oct 12, 2023ComplaintCleanReport
No deficiencies found during this inspection.
May 19, 2023Complaint
Resident services
Dec 6, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Greater Adult Neighbors, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit profiles.health.ny.gov
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.