Achieve Rehab and Nursing Facility
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 86 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.0)
- High RN turnover (52%)
Below average in NY · Below recommended RN staffing · No penalties on record
What this means for your family
This facility's rehabilitation department is highly regarded and often cited as a reason for successful recovery. However, families must be vigilant regarding patient advocacy; multiple reviewers noted that residents who cannot speak for themselves are at risk of neglect. We strongly recommend daily visits and active involvement in medical care planning if you choose this facility.
Google Reviews
Google Reviews
86 reviews on Google“Achieve Rehab and Nursing Facility receives highly polarized feedback, with many reviewers praising the physical therapy department and the friendliness of the staff. However, a significant number of families report serious concerns regarding neglect, poor communication, and inadequate monitoring of vulnerable patients. Families considering this facility should weigh the strong rehabilitation outcomes against recurring reports of staffing shortages and lapses in basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and accommodating nursing staff
- Clean and well-maintained facility
- Proactive communication during challenging periods
Concerns
- Inattentive staff and slow response to call bells (mentioned by 5 reviewers)
- Poor monitoring leading to patient falls or untreated medical issues (mentioned by 4 reviewers)
- Inadequate nutritional care or monitoring of food intake (mentioned by 3 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active?
- 2I noticed that response times to call bells can sometimes be a concern in larger facilities; what is your current protocol for ensuring staff respond promptly to resident needs?
- 3With the facility's current staffing levels, what specific steps are taken to ensure consistent monitoring for fall prevention and safety?
- 4Could you walk me through your process for medication management and how you ensure accuracy and timeliness for residents?
- 5I see that you occasionally respond to feedback online; how do you use that family input to make tangible improvements to the quality of care?
- 6How does the team monitor nutritional intake and hydration to ensure residents are getting the support they need during meal times?
Personalized based on this facility's data
Key Review Excerpts
“While the physical therapy is good, the aides are inattentive and do not document things properly. Changes in mental status and bathroom habits get ignored. Food consumption is not monitored causing my family member to become profoundly dehydrated.”
“The physical therapists have been wonderful – very kind and incredibly patient and knowledgeable. Most of the staff – including the aid... have been very helpful.”
“My husband is quite comfortable at Achieve. The staff at Achieve are very attentive, responsive, friendly, and professional... this is a pleasure after being in another facility in the county for months.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports triggering inspections, with 10 complaint-driven deficiencies found across recent surveys. The facility shows persistent issues with care planning, quality of care, and safety supervision that have recurred across multiple years from 2019 to 2024. While the facility reports correcting all identified problems, the recurring nature of complaints about basic care standards warrants careful consideration during visits.
Mar 30, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jan 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 23, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 23, 2024Complaint8
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Oct 11, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 27, 2022Routine13
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Ownership & Operations
Who Operates This Facility
Achieve Rehab and Nursing Facility
for profit
Ownership & Management
Owners
Ostreicher, Sandra
Owner
Scheiner, Eliezer
Owner
Zelman, Eliezer
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit achieverehabny.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.