Appledorn Assisted Living Center
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
Appledorn is highly recommended for its compassionate staff and excellent communication with families. While the facility is consistently praised for its care and cleanliness, families should inquire about current staffing ratios to ensure they feel comfortable with the level of attention provided, especially during weekends.
Google Reviews
Google Reviews
46 reviews on Google“Appledorn Assisted Living Center is highly regarded by families for its compassionate, attentive staff and welcoming, clean environment. Reviewers frequently highlight the facility's ability to provide personalized care and meaningful activities, often noting that staff members treat residents like family. While the vast majority of feedback is glowing, one older review raised concerns regarding staffing levels and response times.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Strong communication with families
- Engaging activities and community events
Concerns
- Understaffing leading to slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how much the staff cares for the residents here; how do you ensure that level of personal attention remains consistent even during busy shifts?
- 2The community events and activities mentioned in your reviews sound lovely—could you walk us through what a typical weekly calendar looks like for the residents?
- 3Since we value staying connected, what is your preferred method for sharing regular updates or important news with us regarding our loved one?
- 4How does the care team handle medical emergencies or urgent health needs during the overnight hours?
- 5The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 6With a community of this size, how do you ensure that every resident's specific daily needs and requests are addressed in a timely manner?
Personalized based on this facility's data
Key Review Excerpts
“The staff was great at making sure that as her dementia got worse that they communicated with us kids anytime she had even the slightest change in condition.”
“The staff truly cares for him as a person, not just a resident, and treats him with respect and dignity. We are so fortunate to have found Appledorn.”
“It always feels clean (no smell) and friendly when we arrive. My parents have been quite comfortable.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding timely resident care, specifically regarding long delays in responding to call lights. Additionally, findings noted issues with medication security, food safety labeling, and cleanliness in kitchen areas.
Dec 10, 2024Complaint
Resident A was left sitting on the toilet for 29 minutes on 11/9/2024, and call light response times ranged from 20 minutes to 3 hours and 45 minutes between 11/9/2024 and 11/11/2024, failing to meet the resident's service plan for timely care.
Nov 19, 2024Routine
Resident A's tuberculosis (TB) screening could not be found in the record prior to admission on 10/23/2023.
Clean linen storage area contained trash bins, vacuum cleaners, gait belts, and housekeeping cleaning items, posing a risk for cross-contamination.
Surfaces of cabinets, countertops, refrigerators, and freezers in the assisted living, memory care, and main service kitchens were not clean or kept in a sanitary condition.
Dishwasher sanitization logs for October and November 2024 contained incomplete or blank entries for sanitization temperatures.
Multiple food items in various kitchenettes and the employee lounge were found unlabeled with no appropriate open dates, making it impossible to determine safety for consumption.
Seven out of eight employees reviewed did not have evidence of TB screening completed within 10 days of hire or prior to occupational exposure.
Resident B's prescribed medication bottle was found unattended on top of a medication cart with no staff present.
May 21, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jan 2, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Appledorn Living Center LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit heritageseniorcommunities.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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