Apple Rehab Colchester
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 18 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- High staff turnover (56%)
- High RN turnover (60%)
Bottom 25% in CT · Meets national RN staffing standard · Worst in APPLE REHAB chain · $51,720 in fines · Abuse citation
What this means for your family
While the facility was historically well-regarded for its cleanliness, recent reviews indicate a significant decline in care standards and staff professionalism. Families should be extremely cautious and conduct an in-person tour to observe staff-to-patient interactions and verify safety protocols before considering admission.
Google Reviews
Google Reviews
18 reviews on Google“Apple Rehab Colchester presents a stark contrast between older, positive reviews and recent, highly critical feedback. Families have expressed serious concerns regarding patient safety, medication management, and staff professionalism, particularly in cases involving high-needs residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, home-like environment
- Professional nursing care (historical)
- Helpful, smiling staff (historical)
Concerns
- Negligent patient care and safety risks (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving communication, what is your standard process for keeping families updated on changes in a resident's daily health or care plan?
- 2I noticed some concerns regarding medication management in the community; could you walk me through your current oversight process to ensure residents receive the correct dosages on time?
- 3With the current staffing levels, how do you ensure that staff are able to provide consistent, attentive care to all 60 residents throughout the day and night?
- 4What specific steps are you taking to address the recent CMS health inspection findings to ensure a safer environment for my loved one?
- 5I see that you have responded to some online feedback; how do you use that family input to make tangible changes to the quality of care provided here?
- 6What does the daily activity schedule look like to ensure residents remain engaged and active, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“The first night "H" (RN) took him to the bathroom with no gait belt or walker. Excuse for no walker was that none were available...really? In a rehab?? He waited for 1 hour for his call bell to be answered”
“Apple Rehab in Colchester impressed me greatly with its cleanliness and caring staff. It has a homelike atmosphere with knowledgeable staff.”
“Terrible place my mother discharged herself from this place and they didn’t send her with any of her medication when she didn’t need to be there what so ever a bunch of clowns work at this facility”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with frequent family complaints triggering 30 of 51 deficiencies, including repeated issues with resident protection from abuse and neglect appearing across multiple surveys. The most recurring problems involve resident safety, care planning, and medication management. While all deficiencies show correction dates, the pattern of ongoing complaints and repeated violations in critical areas like abuse prevention suggests persistent quality issues that families should carefully consider.
Dec 3, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 12, 2025Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 11, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 8, 2024Complaint13
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 6, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
May 6, 2025
$12,624
Fine
Aug 8, 2024
$28,579
Payment Denial
Feb 22, 2024
26-day denial
Ownership & Operations
Who Operates This Facility
Apple Rehab Colchester
for profit
Chain Affiliation
Apple Rehab
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 17 of 20 (Worst)
Ownership & Management
Owners
Foley, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit apple-rehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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