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Nursing HomeMedicaid Investigative

Apple Rehab Colchester

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

36 Broadway Street, Colchester · Colchester, CT 0641560 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 18 Google reviews

5
4
3
2
1
Apple Rehab Colchester Nursing Home in Colchester, CT — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • High staff turnover (56%)
  • High RN turnover (60%)

Bottom 25% in CT · Meets national RN staffing standard · Worst in APPLE REHAB chain · $51,720 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility was historically well-regarded for its cleanliness, recent reviews indicate a significant decline in care standards and staff professionalism. Families should be extremely cautious and conduct an in-person tour to observe staff-to-patient interactions and verify safety protocols before considering admission.

Google Reviews

Google Reviews

18 reviews on Google
Apple Rehab Colchester presents a stark contrast between older, positive reviews and recent, highly critical feedback. Families have expressed serious concerns regarding patient safety, medication management, and staff professionalism, particularly in cases involving high-needs residents.

Quality Themes

Tap a score for details
Food10.0Staff3.0Clean8.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean, home-like environment
  • Professional nursing care (historical)
  • Helpful, smiling staff (historical)

Concerns

  • Negligent patient care and safety risks (mentioned by 3 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)3.02017(2)4.62018(10)5.02022(1)1.02023(1)1.02024(1)2.32025(3)

Distribution · 19 analyzed

5
13
4
0
3
0
2
0
1
6

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent focus on improving communication, what is your standard process for keeping families updated on changes in a resident's daily health or care plan?
  • 2I noticed some concerns regarding medication management in the community; could you walk me through your current oversight process to ensure residents receive the correct dosages on time?
  • 3With the current staffing levels, how do you ensure that staff are able to provide consistent, attentive care to all 60 residents throughout the day and night?
  • 4What specific steps are you taking to address the recent CMS health inspection findings to ensure a safer environment for my loved one?
  • 5I see that you have responded to some online feedback; how do you use that family input to make tangible changes to the quality of care provided here?
  • 6What does the daily activity schedule look like to ensure residents remain engaged and active, and how do you encourage participation?

Personalized based on this facility's data


Key Review Excerpts

The first night "H" (RN) took him to the bathroom with no gait belt or walker. Excuse for no walker was that none were available...really? In a rehab?? He waited for 1 hour for his call bell to be answered

Long-term resident's family · 2023☆☆☆☆

Apple Rehab in Colchester impressed me greatly with its cleanliness and caring staff. It has a homelike atmosphere with knowledgeable staff.

Family member · 2018☆☆☆☆

Terrible place my mother discharged herself from this place and they didn’t send her with any of her medication when she didn’t need to be there what so ever a bunch of clowns work at this facility

Family member · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.99hrs
OK
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility35.9%
Worse than Avg
Here
35.9%
US
14.4%
CT
18.2%
Capitol
16.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.7%
Worse than Avg
Here
31.7%
US
15.3%
CT
17.4%
Capitol
16.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
12.1%
CT
19.7%
Capitol
19.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
19.4%
CT
24.9%
Capitol
24.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
15.4%
CT
17.8%
Capitol
17.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.3%
Mixed vs Avgs
Here
89.3%
US
93.4%
CT
88.0%
Capitol
91.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility37.5%
Worse than Avg
Here
37.5%
US
79.7%
CT
69.7%
Capitol
72.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility45.2%
Worse than Avg
Here
45.2%
US
81.8%
CT
71.0%
Capitol
77.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.9%
Worse than Avg
Here
4.9%
US
1.6%
CT
1.5%
Capitol
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
3penalties
Near state avg (12.8)
28 complaint-triggered
$51,720 in fines

This facility has serious concerns with frequent family complaints triggering 30 of 51 deficiencies, including repeated issues with resident protection from abuse and neglect appearing across multiple surveys. The most recurring problems involve resident safety, care planning, and medication management. While all deficiencies show correction dates, the pattern of ongoing complaints and repeated violations in critical areas like abuse prevention suggests persistent quality issues that families should carefully consider.

Dec 3, 2025Complaint
3
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 12, 2025Routine
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 6, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 11, 2024Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0842Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 8, 2024Complaint
13
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 6, 2024Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Federal Penalties

Fine

May 6, 2025

$12,624

Fine

Aug 8, 2024

$28,579

Payment Denial

Feb 22, 2024

26-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Apple Rehab Colchester

Organization Type

for profit

Chain Affiliation

Chain Name

Apple Rehab

Chain Size

20 facilities nationwide

Chain avg rating: 2.1/5 · Rank 17 of 20 (Worst)

Ownership & Management

Owners

Foley, Brian

Owner

100%

Key personnel

Foley, Brian5% or Greater Mortgage InterestRyan, LisaW-2 Managing EmployeeFoley, BrendanOfficer / DirectorVess, RyanOfficer / DirectorFoley, BrendanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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