Andersonville Tn Opco LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews
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What this means for your family
While the physical therapy department is frequently praised for helping patients regain mobility, the facility is currently facing severe, consistent reports of neglect and poor hygiene. Families should be extremely cautious and are advised to conduct unannounced visits to observe actual staffing levels and patient care quality before choosing this facility.
Google Reviews
Google Reviews
27 reviews on Google“This facility receives highly polarized feedback, with recent reviews highlighting severe concerns regarding neglect, poor hygiene, and inadequate staffing levels. While some families praise the physical therapy department, multiple reports of delayed response times, medication errors, and lack of basic patient care make this a concerning option for long-term or rehabilitative care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy outcomes
- Some dedicated individual staff members
- Helpful admissions and social services department
Concerns
- Neglect and slow response times to patient needs (mentioned by 7 reviewers)
- Poor hygiene and lack of basic care (bed sores, catheter care) (mentioned by 4 reviewers)
- Inadequate communication with families (mentioned by 3 reviewers)
- Medication management errors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure timely responses to call lights and resident assistance requests?
- 2Could you walk me through your current process for medication administration and how you prevent errors in dosage or timing?
- 3What is your facility's daily routine for ensuring consistent hygiene, such as skin integrity checks and catheter care, for residents who require extra assistance?
- 4How do you keep families updated on changes in their loved one's health, and what is your process for addressing concerns raised by family members?
- 5What does the daily activity schedule look like to ensure residents remain engaged and active, particularly for those who are not participating in physical therapy?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and notifying their primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy has been great, but everything else has been a nightmare. He's only been in the facility for less than a week and the lack of care is astounding.”
“My wife just completed a 20-day Rehabilitation where she had to learn how to walk all over again and feed herself this facility went above and beyond they are one one fantastic Physical Therapy Group”
“Patients roam hallways without supervision and what they say is NOT a one on one care facility. Some staff care and then there are staff that continually linger at nurse station and ignore those patients who need assistance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of building safety and electrical system issues across multiple surveys, with deficiencies in electrical equipment maintenance appearing in both 2019 and 2022. The most recurring problems involve electrical systems, building safety features like exits and corridors, and infection control protocols. While all deficiencies have been corrected according to state records, families should note that one complaint was filed in 2024 regarding residents' right to a safe and comfortable environment.
Dec 3, 2025Routine8
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 22, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 20, 2022Routine5
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Jun 5, 2019Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Andersonville Tn Opco LLC
for profit
Chain Affiliation
Plainview Healthcare Partners
12 facilities nationwide
Chain avg rating: 1.9/5 · Rank 8 of 13
Ownership & Management
Owners
Andersonville Tn Holdco LLC
Owner · Organization
Arem, Jeffrey
Owner (parent company)
Herskowitz, David
Owner (parent company)
Moskowitz, Isaac
Owner (parent company)
Rubenstein, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit norrishc.com
Medicare data downloads
Original nursing home datasets
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