The Waters of Clinton, LLC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 46 Google reviews
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What this means for your family
While some families report positive experiences with the therapy team, the recurring reports of severe neglect and understaffing are deeply concerning. If you consider this facility, perform unannounced visits at different times of the day and specifically observe the hygiene and responsiveness of the staff to ensure your loved one's basic needs are consistently met.
Google Reviews
Google Reviews
46 reviews on Google“The Waters of Clinton receives highly polarized feedback, with some families praising the compassionate staff and effective rehab therapy, while others report severe concerns regarding neglect and understaffing. Critical issues include reports of poor hygiene, inadequate response times for basic assistance, and failures in communication during end-of-life care. Families considering this facility should be aware of these significant inconsistencies in the quality of daily care provided.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehab and therapy team
- Clean and well-maintained facility environment
- Administrator responsiveness
Concerns
- Chronic understaffing leading to long wait times for assistance (mentioned by 3 reviewers)
- Poor hygiene and lack of basic personal care for residents (mentioned by 4 reviewers)
- Inadequate communication with families regarding medical status or death (mentioned by 3 reviewers)
- Medication management and dietary errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's protocol for ensuring residents receive timely assistance when they press their call lights?
- 2Can you walk me through your process for maintaining consistent hygiene and personal care for residents throughout the day?
- 3How do you ensure clear and proactive communication with families regarding changes in a resident’s medical status or care plan?
- 4What specific safeguards are in place to ensure accuracy in medication administration and dietary needs for each resident?
- 5I noticed the facility has a strong rehab and therapy team; how do these specialists integrate with the nursing staff to support a resident's daily recovery and engagement?
- 6What does a typical day look like for residents in terms of social activities and opportunities for movement outside of their rooms?
Personalized based on this facility's data
Key Review Excerpts
“I waited 2 hrs to to get help going to the restroom, i was unable to walk to the restroom, You could hear them outside the room but could not get help”
“My father has only been there a little over 2 weeks and already has bed sores ,UTI and is soaked every morning when the private caregivers or I come in.”
“The staff were really great and treated us with kindness and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing quality of care concerns, with 26 deficiencies across 5 surveys including families filing complaints about safety issues like smoke doors and exit signs. The most recurring problems involve infection control, medication management, and fire safety systems. While all deficiencies show correction dates, the pattern suggests persistent operational challenges, particularly with a significant number of issues identified in the most recent September 2025 survey.
Sep 23, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 24, 2024Complaint3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Apr 26, 2022Routine6
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 25, 2020Routine7
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Jan 9, 2019Routine3
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
The Waters of Clinton, LLC
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 23 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit watersofclinton.com
Medicare data downloads
Original nursing home datasets
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