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Assisted Living

Anaheim Villa

Families consistently rate this highly — reviewers highlight attentive and professional nursing and administrative staff. Schedule a visit to confirm the fit.

3411 W Ball Road, Southwest Anaheim · Anaheim, CA 92804210 bedsLicensed & Active
Google rating
4.5/5

based on 37 Google reviews

5
4
3
2
1
Anaheim Villa Assisted Living in Anaheim, CA — Street View
Street View

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What this means for your family

This facility has a long history of excellent care and high-quality dining that many families find comforting. However, you should be extremely cautious and ask for recent documentation regarding rent increases and specifically inquire about the current staffing ratios and emergency response times in the memory care wing.

Google Reviews

Google Reviews

37 reviews on Google
Families generally praise the facility for its caring, professional staff and high-quality dining, with several long-term residents thriving in the community. However, recent reviews from 2023 and 2024 raise serious alarms regarding significant rent increases, frequent staff turnover, and concerns about responsiveness to emergency calls in the memory care unit.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities4.0MedsN/AMemory3.0Comms7.0Value3.0

Strengths

  • Attentive and professional nursing and administrative staff
  • High-quality dining and food variety
  • Clean and well-maintained living environment
  • Smooth transition and intake process

Concerns

  • Significant rent increases and rising costs
  • Slow response times to emergency call buttons (mentioned by 2 reviewers)
  • Staffing shortages and high turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'21(10)'23(7)'25(2)

Distribution · 39 analyzed

5
32
4
2
3
1
2
0
1
4

How They Respond to Reviews

83%response rate
Good

The owner provides highly personalized responses to 5-star reviews, frequently mentioning specific staff members and family members named in the text. For negative reviews, the owner uses a consistent professional approach, inviting the reviewer to a private conversation to resolve issues.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about the variety of meals and how the menu is planned?
  • 2Since we noticed the administrative team is very engaged with community feedback, how does the facility involve families in discussions about long-term cost planning?
  • 3What is the protocol for responding to emergency call buttons, and how do you ensure a rapid response at all hours of the night?
  • 4Could you describe the specific programming and social events available to keep residents engaged and active throughout the week?
  • 5How does the nursing team manage resident care during shift changes to ensure the high level of professionalism the community is known for?
  • 6For residents who may need more specialized support, what specific features or specialized care plans are in place for memory care needs?

Personalized based on this facility's data


Key Review Excerpts

The current director does an excellent job. She was always very helpful to me whenever I had any questions or requests and she truly cares about her residents.

Long-term resident's family · 2025★★★★★

The new owners are greedy. Since they have taken over, move than half the residents left in memory care left. The room rent went up 50% to give the “staff a raise”.

Family member · 2024☆☆☆☆

There isn't enough staff to take care of the residents. My friend has fallen several times and had to wait over a half hour for help even though she pressed her emergency button.

Friend of resident · 2023☆☆☆☆
Source: 37 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

12total
6 Type B— non-compliance
Clean record— no deficiencies found
Apr 3, 2026Other
Clean

FACILITY EVALUATION REPORT

Mar 11, 2026Inspection
Clean

The facility underwent a required annual inspection and was found to be generally clean and safe, with positive observations regarding equipment function and chemical storage. However, one Type B deficiency was cited related to staff training compliance, specifically the failure to provide the required additional 20 hours of annual training.

Oct 31, 2025Other
Clean

The facility underwent an unannounced health and safety case management visit to follow up on planned air conditioning installation. The inspector observed that the installation was not impeding resident care or movement, and no immediate health or safety concerns were noted during the tour. Overall, the visit concluded with no deficiencies cited.

Jun 20, 2025Complaint
Clean

This report details the findings of a Complaint Investigation conducted on the facility. The investigation reviewed allegations regarding resident decision-making and inappropriate hospice service procurement. Based on the evidence gathered, the department determined that the allegations were unfounded.

May 13, 2025Other
Clean

The facility underwent an unannounced Case Management inspection. The analyst observed the facility and confirmed that the planned flooring renovations were in progress, with staff managing the process to maintain resident safety. No deficiencies were cited during this inspection.

Mar 11, 2025Inspection
Clean

The inspection was conducted as an unannounced annual review. Overall, the facility was observed to be clean, sanitary, and compliant in many areas, including furnishings and emergency supplies. However, a deficiency was noted regarding the documentation of PRN medication administration, which requires immediate corrective action.

Jan 24, 2025Complaint
Clean

This report details an investigation into a complaint alleging that staff did not meet the resident's needs. The investigation reviewed multiple incident reports and facility documentation regarding resident R1's falls. Ultimately, the department found that the allegation was Unsubstantiated due to a lack of evidence to prove or refute the alleged violation.

Jun 21, 2024Other
Clean

This was an unannounced Case Management visit prompted by an incident report regarding a resident leaving the facility unassisted. The primary deficiency cited relates to staff failure to redirect a resident with dementia who attempted to leave the premises. The facility was advised to conduct in-service training and submit documentation of this training by the Plan of Correction due date.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Anaheim Villa INC

Administrator

PARK, YOUNG

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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