Anaheim Point
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 61 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (21 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in SHLOMO RECHNITZ chain · $16,143 in fines
What this means for your family
This facility is an excellent choice for families prioritizing compassionate, person-centered nursing care and robust rehabilitation services. However, you should verify the current maintenance standards of the specific wing your loved one will occupy, as some recent feedback pointed to aging infrastructure.
Google Reviews
Google Reviews
61 reviews on Google“Families can expect highly compassionate and attentive nursing care, with many reviewers specifically praising individual CNAs and nurses for their kindness. While the rehabilitation and activity programs are frequently highlighted as excellent, some visitors have noted concerns regarding the physical condition of certain areas of the facility and inconsistent professional work ethics among all staff members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent rehabilitation and physical therapy
- Engaging activity and wellness programs
- Clean and well-maintained environment
Concerns
- Inconsistent professionalism among some staff members (mentioned by 2 reviewers)
- Facility maintenance and cleanliness in certain areas (mentioned by 2 reviewers)
- Slow phone responsiveness
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rely on phrases like 'The team is grateful' or 'Our team strives to provide quality care.' While they occasionally acknowledge the 'positive review,' they rarely address specific staff names or individual patient stories mentioned in the reviews.
Questions for Your Tour
- 1We've heard great things about your physical therapy and rehab programs; could you tell us more about how those are tailored to individual needs?
- 2I noticed you are very active in responding to feedback from families; how does the management team use resident and family input to improve care?
- 3What specific steps is the facility taking to address the recent health inspection findings and ensure all regulatory standards are being met?
- 4Could you describe the protocols in place for handling medical emergencies or sudden changes in a resident's condition during the night?
- 5We would love to hear more about the daily wellness programs and how you keep residents engaged with social activities throughout the week.
- 6How do you ensure consistent professionalism and high-quality care across all shifts of your nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“The rehab department did a fabulous job. Very pleasant interactions and friendly. They were very friendly and helpful in my recovery.”
“Both of my parents were cared for here after being hospitalized. All staff they encountered were highly compassionate, competent, and communicated thoroughly with much care.”
“The activity department is one of the best programs I have experienced.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 24 deficiencies across recent years, particularly around medication management, infection control, and care planning. The facility shows persistent issues with resident assessments, medical records management, and quality care despite reported corrections. While all deficiencies indicate provider correction dates, the recurring nature of similar violations—including recent 2025 findings for infection control and resident rights—suggests ongoing challenges with maintaining consistent standards.
Mar 6, 2025Routine22
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 6, 2025Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nov 6, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 17, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 6, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 20, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Anaheim Point
for profit
Chain Affiliation
Corporate Interface Services
41 facilities nationwide
Chain avg rating: 2.2/5 · Rank 9 of 16 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit windsoranaheimhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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