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Nursing HomeMedicaid Investigative

Anaheim Point

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3415 W Ball Road, Southwest Anaheim · Anaheim, CA 92804154 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 61 Google reviews

5
4
3
2
1
Anaheim Point Nursing Home in Anaheim, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (21 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in SHLOMO RECHNITZ chain · $16,143 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for families prioritizing compassionate, person-centered nursing care and robust rehabilitation services. However, you should verify the current maintenance standards of the specific wing your loved one will occupy, as some recent feedback pointed to aging infrastructure.

Google Reviews

Google Reviews

61 reviews on Google
Families can expect highly compassionate and attentive nursing care, with many reviewers specifically praising individual CNAs and nurses for their kindness. While the rehabilitation and activity programs are frequently highlighted as excellent, some visitors have noted concerns regarding the physical condition of certain areas of the facility and inconsistent professional work ethics among all staff members.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent rehabilitation and physical therapy
  • Engaging activity and wellness programs
  • Clean and well-maintained environment

Concerns

  • Inconsistent professionalism among some staff members (mentioned by 2 reviewers)
  • Facility maintenance and cleanliness in certain areas (mentioned by 2 reviewers)
  • Slow phone responsiveness

Rating Trends

Tap a year to see what changed

2344.92024(14)4.72025(30)4.52026(11)

Distribution · 55 analyzed

5
45
4
8
3
0
2
1
1
1

How They Respond to Reviews

0%response rate
Generic

The owner uses highly templated, repetitive responses that rely on phrases like 'The team is grateful' or 'Our team strives to provide quality care.' While they occasionally acknowledge the 'positive review,' they rarely address specific staff names or individual patient stories mentioned in the reviews.

Questions for Your Tour

  • 1We've heard great things about your physical therapy and rehab programs; could you tell us more about how those are tailored to individual needs?
  • 2I noticed you are very active in responding to feedback from families; how does the management team use resident and family input to improve care?
  • 3What specific steps is the facility taking to address the recent health inspection findings and ensure all regulatory standards are being met?
  • 4Could you describe the protocols in place for handling medical emergencies or sudden changes in a resident's condition during the night?
  • 5We would love to hear more about the daily wellness programs and how you keep residents engaged with social activities throughout the week.
  • 6How do you ensure consistent professionalism and high-quality care across all shifts of your nursing staff?

Personalized based on this facility's data


Key Review Excerpts

The rehab department did a fabulous job. Very pleasant interactions and friendly. They were very friendly and helpful in my recovery.

Rehab patient · 2026★★★★★

Both of my parents were cared for here after being hospitalized. All staff they encountered were highly compassionate, competent, and communicated thoroughly with much care.

Long-term resident's family · 2026★★★★★

The activity department is one of the best programs I have experienced.

Long-term resident · 2025★★★★★
Source: 61 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
19.4%
CA
10.7%
Orange
10.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.4%
CA
11.6%
Orange
8.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
19.5%
CA
13.7%
Orange
13.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
15.3%
CA
10.5%
Orange
9.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Orange
98.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
14.4%
CA
10.4%
Orange
9.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
79.7%
CA
93.2%
Orange
94.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
Above state avg (15.4)
24 complaint-triggered
$16,143 in fines

Families have filed numerous complaints triggering 24 deficiencies across recent years, particularly around medication management, infection control, and care planning. The facility shows persistent issues with resident assessments, medical records management, and quality care despite reported corrections. While all deficiencies indicate provider correction dates, the recurring nature of similar violations—including recent 2025 findings for infection control and resident rights—suggests ongoing challenges with maintaining consistent standards.

Mar 6, 2025Routine
22
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 6, 2025Complaint
5
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0814Minimal · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Nov 6, 2024Complaint
3
0657Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0693Minimal · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Minimal · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 17, 2024Complaint
1
0761Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 6, 2024Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 20, 2024Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Anaheim Point

Organization Type

for profit

Chain Affiliation

Chain Name

Corporate Interface Services

Chain Size

41 facilities nationwide

Chain avg rating: 2.2/5 · Rank 9 of 16 (Worst)

Ownership & Management

Key personnel

Corporate Interface Services LLCManagerRockport Administrative Services, LLCManagerFino, GeovanyManagerRechnitz, ShlomoManagerRoges, OctavianoManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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