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Assisted Living

American House East II

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

18760 13 Mile Road, Roseville, MI 4806698 bedsLicensed & Active
Google rating
4.5/5

based on 47 Google reviews

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American House East II Assisted Living in Roseville, MI — Street View
Street View

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What this means for your family

American House East II is highly regarded for its vibrant social atmosphere and attentive staff, making it a strong option for seniors seeking an active community. However, families should be aware of potential rent increases and should ask management for a clear policy on how they handle and resolve resident grievances to ensure long-term satisfaction.

Google Reviews

Google Reviews

47 reviews on Google
American House East II is widely praised for its warm, family-like atmosphere and a dedicated staff that goes above and beyond to support residents and their families during transitions. While many reviewers highlight the vibrant activity calendar and clean, inviting facilities, some families have reported unresolved issues and concerns regarding management responsiveness and rent increases.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/AComms7.0Value6.0

Strengths

  • Warm, compassionate, and attentive staff
  • Engaging and frequent social activities
  • Clean and well-maintained facility
  • Supportive and communicative leadership

Concerns

  • Unresolved resident issues and management responsiveness (mentioned by 2 reviewers)
  • Frequent or high rent increases (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'20(2)'22(4)'24(19)'26(8)

Distribution · 48 analyzed

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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you typically handle resident or family concerns that require management intervention?
  • 2With the facility housing 98 residents, how do you ensure that each individual receives personalized attention and that communication remains consistent?
  • 3Can you walk me through how rent adjustments are determined and what kind of notice families can expect regarding future rate changes?
  • 4Given the positive reputation for your social calendar, what are some of the most popular activities residents are currently participating in?
  • 5How does your team coordinate with outside medical providers to ensure residents receive timely care during a health emergency?
  • 6What steps does the leadership team take to maintain the high standard of cleanliness and maintenance that residents seem to appreciate?

Personalized based on this facility's data


Key Review Excerpts

The staff there was particularly patient and supportive as my aunt settled in. They kept me informed when there were things I should be aware of, and during several medical crises they were understanding, emotionally supportive and especially kind to my aunt and to me, her caretaker.

Long-term resident's family · 2014★★★★★

East Two is independent and assisted living so he has so many people to socialize with. He also loves the dinning room because it's like restaurant dinning. I love this facility because I am there visiting at least 3 times a week and I have never seen anything bad or anything being done wrong.

Long-term resident's family · 2026★★★★★

Jennifer Brubaker the assistant executive director has been very persistent and cheerful. . She is always very helpful and very approachable. She goes above and beyond and is really supporting her building.

Visitor/Family member · 2024★★★★★
Source: 47 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ah Roseville II Subtenant, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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