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Assisted Living

*welcome Home Assisted Living LLC

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

738 N 200th St., Hillwood · Shoreline, WA 981338 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 5 Google reviews

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*welcome Home Assisted Living LLC Assisted Living in Shoreline, WA — Street View
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What this means for your family

While the facility is praised for cleanliness and meal quality, the recent report of administrative failure regarding Medicaid transitions is a significant red flag. Families should demand written confirmation of all financial and insurance policies before move-in to ensure long-term stability for their loved ones.

Google Reviews

Google Reviews

5 reviews on Google
Welcome Home Assisted Living LLC receives conflicting feedback regarding its long-term reliability and standard of care. While some families praise the facility for its cleanliness, nutritious meals, and compassionate caregivers, others report serious issues regarding administrative transparency and resident health outcomes during transitions to Medicaid.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0Activities8.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Nutritious and well-prepared meals
  • Compassionate and attentive individual caregivers

Concerns

  • Lack of transparency regarding Medicaid acceptance and resident displacement

Rating Trends

Tap a year to see what changed

2345.02016(2)5.02017(1)5.02023(1)5.02025(1)1.02026(2)

Distribution · 7 analyzed

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How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you typically keep families updated on their loved one's daily progress and well-being?
  • 2With your cozy 8-resident setting, what kind of daily activities or social opportunities do you organize to keep everyone engaged?
  • 3Could you walk us through your protocol for handling medical emergencies or urgent health changes during the evening and weekend hours?
  • 4Since you prioritize nutritious, home-cooked meals, are you able to accommodate specific dietary restrictions or preferences for individual residents?
  • 5We want to plan for the long term, so could you clarify your current policy regarding Medicaid acceptance and how you manage transitions if a resident's financial situation changes?
  • 6Given the intimate size of the home, how do you ensure consistent communication with family members regarding any changes in the facility's operations or policies?

Personalized based on this facility's data


Key Review Excerpts

The place is always clean and maintained. The caregivers (Marlene and Rosina) at Welcome Home were amazing, such a blessing to my dad and our family, knowing that he was so loved and well cared for.

Long-term resident's family · 2025★★★★★

The owner insisted they would keep my mother when Medicaid approved her, and for 2.5 years they pretended that was so. Then when she qualified for Medicaid, they could not accept her because Medicaid is not contracted with them.

Long-term resident's family · 2026☆☆☆☆

My grandfather was a resident here and really enjoyed the staff and the food. He needed 24/7 care and the staff and management are very accommodating.

Long-term resident's family · 2023★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
12deficiencies
Jan 5, 2026Inspection
CleanReport

The document states that the Department completed a full inspection and found no deficiencies.

Oct 31, 2024Inspection

The facility was found to have no deficiencies as of the follow-up inspection on 10/31/2024.

Training and home care aide certification requirementsWAC 388-78A-2474-2-bCorrected Nov 23, 2024

Staff B, hired as a caregiver on 01/13/2022, failed to complete testing to become a certified Home Care Aide (HCA).

Training and home care aide certification requirementsWAC 388-78A-2474-4Corrected Nov 23, 2024

Facility failed to ensure staff obtained home-care aide certification.

Oct 9, 2024Inspection

A follow-up inspection on 10/31/2024 confirmed that deficiencies for WAC 388-78A-2474-2-b and WAC 388-78A-2474-4 were corrected.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Nov 23, 2024

The facility failed to ensure 1 of 2 sampled caregivers (Staff B) received their Home Care Aide Certification by the deadline.

May 22, 2023Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

May 3, 2023Fire

On 05/03/2023, the Office of the State Fire Marshal noted that all violations from the previous inspection (03/07/2023) have been corrected.

Record KeepingIFC 0405.5 2018

Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.

Power SupplyIFC 604.5.1 2018

Multi-plug power strip in office area has a multi-plug extension cord plugged into it.

Testing and MaintenanceIFC 903.5 2009/2012/2015/2018

Facility unable to provide documentation for annual sprinkler system inspection, 5-year internal piping inspection, annual backflow forward flow test, quarterly sprinkler inspections, and hydrostatic test of fire department connection.

Portable Fire ExtinguishersIFC 906.2 2015/2018

Facility is unable to provide documentation of a monthly fire extinguisher inspection.

Inspection, Testing and MaintenanceIFC 907.8 2018

Facility unable to provide documentation for annual fire alarm system testing; tags on panel indicate 2022 deficiency with no repair documentation.

Smoke Detector SensitivityIFC 907.8.3 2012/2015/2018

Facility unable to provide documentation for the required smoke detector sensitivity testing.

Carbon Monoxide DetectionIFC 0915.1 2015/2018 WAC 51-54A

Facility unable to provide documentation for monthly carbon monoxide detector testing.

Special Requirements (Emergency Lighting)WAC 212-12-035 2020

Facility lacks emergency lighting in hallways, stairs, or means of egress that activates automatically on power failure.

Fire/Emergency PlanWAC 212-12-040

Facility is unable to provide an emergency plan with the required information.

Contact

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References & Resources

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