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Assisted Living

Amber Court of Westbury

Families consistently rate this highly — reviewers highlight clean and bright facility. Schedule a visit to confirm the fit.

3400 Brush Hollow Road, Westbury, NY 1159064 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.5/5

based on 189 Google reviews

5
4
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Amber Court of Westbury Assisted Living in Westbury, NY — Street View
Street View

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What this means for your family

This facility offers a clean and bright environment with a highly regarded tour and intake process. However, families should closely monitor the dining program and insist on a clear communication plan for medical updates, as multiple reviewers noted failures in notifying families about health changes.

Google Reviews

Google Reviews

189 reviews on Google
Families may find comfort in the facility's clean, bright environment and the warm, welcoming nature of many staff members and tour guides. However, significant concerns exist regarding the quality of the dining program, which some residents find lacking in protein, and critical lapses in communication regarding resident health status and hospitalizations.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean9.0Activities8.0MedsN/AMemory5.0Comms2.0ValueN/A

Strengths

  • Clean and bright facility
  • Welcoming and professional tour staff
  • Engaging recreational activities
  • Warm and attentive caregiving staff

Concerns

  • Poor food quality and lack of nutritional variety (mentioned by 2 reviewers)
  • Inadequate communication regarding resident health and emergencies (mentioned by 2 reviewers)
  • Inconsistent staff kindness and empathy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62025(24)3.82026(6)

Distribution · 30 analyzed

5
24
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How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With a cozy community of 64 residents, how do you ensure everyone feels a sense of belonging and gets personalized attention?
  • 2I noticed how much you value resident feedback in your responses to families; how do you involve residents in deciding on new monthly activities?
  • 3What does a typical afternoon look like for residents here in terms of social gatherings or group outings?
  • 4How is the nursing staff structured to handle medical needs or unexpected health changes during the overnight hours?
  • 5Since this is an assisted living setting, how do you balance encouraging resident independence with providing necessary daily support?
  • 6What kind of dining experience can we expect, and how do you accommodate specific dietary preferences or nutritional needs?

Personalized based on this facility's data


Key Review Excerpts

Amber Court treats my Mom likes she’s their enough. I never have to worry. She just loves it there !

Long-term resident's family · 2025★★★★★

The Amber Court has plenty of parking and beautiful. The place is also clean and bright. Christine took me around and explained Amber Court in detail.

Prospective resident's family · 2025★★★★★

The food there does suck. It is carb central as that is the cheaper than proteins. Overall the staff is OK.

Memory care family member · 2026★★★☆☆
Source: 189 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

22total
9deficiencies

Key Findings

9 violations from 22 inspections

Dec 9, 2025Other
485.11 (b)

Records and reports

Aug 11, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 27, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 13, 2025Other
485.11 (b)

Records and reports

Feb 11, 2025Other
485.11 (b)

Records and reports

Feb 10, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 10, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Amber Court of Westbury II, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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