Amber Court of Westbury
Families consistently rate this highly — reviewers highlight warm, welcoming, and attentive staff. Schedule a visit to confirm the fit.
based on 189 Google reviews
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What this means for your family
Amber Court offers a beautiful, clean environment with an excellent activities program that many residents enjoy. However, families should be aware of recurring complaints regarding food quality and staffing consistency. We recommend visiting during off-peak hours and asking specific questions about how the facility handles medical communication and resident hygiene.
Google Reviews
Google Reviews
189 reviews on Google“Amber Court of Westbury receives polarized feedback, with many families praising the warm, attentive staff and the facility's clean, home-like atmosphere. However, several reviewers report significant concerns regarding inconsistent care, understaffing, and poor food quality, suggesting that the experience can vary depending on the specific needs of the resident.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and attentive staff
- Clean and well-maintained facility
- Engaging activities and recreation programs
- Helpful and professional admissions team
Concerns
- Inconsistent or poor quality of food (mentioned by 6 reviewers)
- Understaffing and slow response times (mentioned by 5 reviewers)
- Lack of communication regarding resident health status (mentioned by 3 reviewers)
- Poor hygiene and cleanliness in resident rooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 164 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how much the staff seems to care for the residents here; how do you ensure that this level of attentive care remains consistent during busy shifts?
- 2We would love to hear more about the dining experience, specifically how the menu is planned and how you ensure meal quality is high every day.
- 3How does the nursing team communicate important updates or changes in a resident's health status to their family members?
- 4What kind of daily activities or recreation programs are currently available to help residents stay engaged with the community?
- 5In the event of a medical emergency after hours, what is the specific protocol for resident care and family notification?
- 6We noticed how well-maintained the common areas are; what is your routine for ensuring the individual resident rooms are cleaned and sanitized regularly?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Amber Court are kind and responsive to all of our needs!”
“The food there does suck. It is carb central as that is the cheaper than proteins. Overall the staff is OK. I've never seen anyone act badly. Do not have anything delivered there without supervision. It will walk out the door.”
“The care provided to my family member after they fell and broke their hip was extremely neglectful and inexcusable. Despite the severity of their injury they were left unattended for an alarming amount of time, exacerbating their pain and risking further complications.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
8 violations from 11 inspections
Dec 9, 2025Other
Records and reports
Feb 13, 2025Other
Records and reports
Feb 11, 2025Other
Records and reports
Mar 13, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Dec 20, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Nov 15, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Oct 2, 2023ComplaintCleanReport
No deficiencies found during this inspection.
May 10, 2023Complaint
Food service
Food service
Admission standards
Personnel
Food service
Ownership & Operations
Who Operates This Facility
Amber Court of Westbury, LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
189 reviews from families & visitors
Official Website
Visit ambercourtal.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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