Nursing HomeMedicaid

Alpine Meadow Rehabilitation and Nursing

A middle-range Medicare rating. Review each component and visit in person before deciding.

2520 South Redwood Road, West Valley City, UT 84119|42 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 26 Google reviews

(801) 972-1050 Directions Website

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4flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low health inspection rating (2/5 stars)
Low staffing rating (2/5 stars)
2 Medicare penalties on record
Staff turnover reported at 56%

2 findings in latest survey

Source: Medicare data

What this means for your family

Alpine Meadow Rehabilitation and Nursing has a middle-range Medicare overall rating. Strengths include modern, clean, and well-maintained building. Some reviewers note concerns about allegations of resident maltreatment and neglect (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

26 public Google reviews available

Alpine Meadow Rehabilitation and Nursing receives highly polarized feedback, with some families praising the modern facility and compassionate management, while others report serious allegations of maltreatment and poor administrative integrity. While many reviewers highlight the cleanliness and the quality of specific staff members, there are grave concerns regarding the treatment of residents and the honesty of the facility's leadership.

Quality Themes

Tap a score for details

Strengths

Modern, clean, and well-maintained building
Compassionate and hands-on management
Effective physical and occupational therapy
Friendly and attentive nursing staff

Concerns

Allegations of resident maltreatment and neglect (mentioned by 3 reviewers)
Lack of transparency and dishonesty from administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 26 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given that the facility has a smaller capacity of 42 residents, how does your team ensure consistent, personalized communication with families regarding daily updates?
2I noticed some concerns regarding transparency in administrative processes; what specific systems do you have in place to keep families fully informed about their loved one's care plan and any changes in their health status?
3With the recent focus on maintaining a modern and clean environment, how do you ensure that the same level of attention is applied to the quality of direct resident supervision and safety protocols?
4Could you walk me through your internal process for addressing and resolving any concerns or grievances raised by families to ensure they feel heard and supported?
5Since physical and occupational therapy are noted as strengths here, how are these services integrated into the daily routine to help residents maintain their independence?
6In light of the staffing ratings, how do you manage shift handovers and ensure that residents receive attentive care during all hours of the day and night?

Personalized based on this facility's data

Key Review Excerpts

“The RN and assistant director of nurses Amanda was absolutely amazing. She was so sweet and kind to the patient, and I am impressed with how she handled everything.”

Family member · 2026★★★★★

“Do not put anyone that you love here. The directors and some of the staff have been absolutely disgusting with my sister. I have witnessed first hand the maltreatment.”

Family member · 2025★☆☆☆☆

“Well I have lived here for going on 8 years and I have had nothing but the best of care in the director of nursing right now has been the best director of nursing that this facility is had since I've been here.”

Long-term resident · 2024★★★★★

Source: 26 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.88hrs

Registered nurses for medical care

Total Nursing

2.53hrs

62%

All nurses + aides combined

Staff Turnover

56%

Lower is better (< 30% = good)

RN Turnover

11%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility13.0%

Better than Avg

Here

13.0%

19.5%

24.7%

Salt lake

22.3%

Residents needing more daily help over time

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

14.4%

12.1%

Salt lake

11.1%

Residents whose walking got worse

↓ Lower is better

This Facility5.7%

Better than Avg

Here

5.7%

15.3%

16.8%

Salt lake

15.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility15.0%

Better than Avg

Here

15.0%

19.4%

21.8%

Salt lake

21.6%

Residents with depression symptoms

↓ Lower is better

This Facility18.0%

Mixed vs Avgs

Here

18.0%

12.1%

16.5%

Salt lake

23.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.3%

Better than Avg

Here

99.3%

93.4%

97.1%

Salt lake

97.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.4%

Mixed vs Avgs

Here

91.4%

81.8%

93.8%

Salt lake

94.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

0.8%

Salt lake

0.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

37findings in history

2penalties

Latest survey: 2 · well below UT avg (9.1)

10 complaint-triggered findings

$33,275 in fines

Multiple families have filed complaints triggering investigations at Alpine Meadow, resulting in 10 complaint-driven deficiencies including serious issues with abuse reporting and medication management. The facility shows recurring problems across medication safety, nutrition services, and abuse prevention protocols, with some issues persisting across multiple surveys despite reported corrections. While all deficiencies show correction dates, the pattern of repeated violations in critical care areas warrants careful consideration during any visit.

Apr 3, 2025Routine6 findings

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Oct 29, 2024Complaint4 findings

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 21, 2023Routine14 findings

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 21, 2023Complaint1 finding

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 24, 2023Complaint4 findings

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0805Immediate jeopardy · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jul 19, 2023Complaint1 finding

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Aug 24, 2023

$15,025

Fine

Jun 26, 2023

$4,235

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alpine Meadow Rehabilitation and Nursing

Organization Type

government

Chain Affiliation

Chain Name

Beaver Valley Hospital

Chain Size

5 facilities nationwide

Chain avg rating: 2.0/5 · Rank 1 of 5 (Highest rating)