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Nursing HomeMedicaid

Alpine Meadow Rehabilitation and Nursing

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2520 South Redwood Road, West Valley City, UT 8411942 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 26 Google reviews

5
4
3
2
1
Alpine Meadow Rehabilitation and Nursing Nursing Home in West Valley City, UT — Street View
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What this means for your family

While the facility is physically modern and has staff members who are highly regarded for their compassion, the presence of serious allegations regarding resident safety and administrative honesty is concerning. We strongly recommend that you conduct an unannounced visit and specifically ask about the facility's history with Adult Protective Services and how they handle resident grievances before making a decision.

Google Reviews

Google Reviews

26 reviews on Google
Alpine Meadow Rehabilitation and Nursing receives highly polarized feedback, with some families praising the modern facility and compassionate management, while others report serious allegations of maltreatment and poor administrative integrity. While many reviewers highlight the cleanliness and the quality of specific staff members, there are grave concerns regarding the treatment of residents and the honesty of the facility's leadership.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0Activities10.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Modern, clean, and well-maintained building
  • Compassionate and hands-on management
  • Effective physical and occupational therapy
  • Friendly and attentive nursing staff

Concerns

  • Allegations of resident maltreatment and neglect (mentioned by 3 reviewers)
  • Lack of transparency and dishonesty from administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.42023(5)3.42024(5)4.42025(13)5.02026(3)

Distribution · 26 analyzed

5
20
4
0
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a smaller capacity of 42 residents, how does your team ensure consistent, personalized communication with families regarding daily updates?
  • 2I noticed some concerns regarding transparency in administrative processes; what specific systems do you have in place to keep families fully informed about their loved one's care plan and any changes in their health status?
  • 3With the recent focus on maintaining a modern and clean environment, how do you ensure that the same level of attention is applied to the quality of direct resident supervision and safety protocols?
  • 4Could you walk me through your internal process for addressing and resolving any concerns or grievances raised by families to ensure they feel heard and supported?
  • 5Since physical and occupational therapy are noted as strengths here, how are these services integrated into the daily routine to help residents maintain their independence?
  • 6In light of the staffing ratings, how do you manage shift handovers and ensure that residents receive attentive care during all hours of the day and night?

Personalized based on this facility's data


Key Review Excerpts

The RN and assistant director of nurses Amanda was absolutely amazing. She was so sweet and kind to the patient, and I am impressed with how she handled everything.

Family member · 2026★★★★★

Do not put anyone that you love here. The directors and some of the staff have been absolutely disgusting with my sister. I have witnessed first hand the maltreatment.

Family member · 2025☆☆☆☆

Well I have lived here for going on 8 years and I have had nothing but the best of care in the director of nursing right now has been the best director of nursing that this facility is had since I've been here.

Long-term resident · 2024☆☆☆☆
Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.88hrs
OK
Registered nurses for medical care
Total Nursing
2.53hrs
62%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
19.5%
UT
24.7%
Salt lake
22.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
14.4%
UT
12.1%
Salt lake
11.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.3%
UT
16.8%
Salt lake
15.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.0%
Better than Avg
Here
15.0%
US
19.4%
UT
21.8%
Salt lake
21.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.0%
Mixed vs Avgs
Here
18.0%
US
12.1%
UT
16.5%
Salt lake
23.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
UT
97.1%
Salt lake
97.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.4%
Mixed vs Avgs
Here
91.4%
US
81.8%
UT
93.8%
Salt lake
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
UT
0.8%
Salt lake
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
4penalties
Well below state avg (9.1)
10 complaint-triggered
$33,275 in fines

Multiple families have filed complaints triggering investigations at Alpine Meadow, resulting in 10 complaint-driven deficiencies including serious issues with abuse reporting and medication management. The facility shows recurring problems across medication safety, nutrition services, and abuse prevention protocols, with some issues persisting across multiple surveys despite reported corrections. While all deficiencies show correction dates, the pattern of repeated violations in critical care areas warrants careful consideration during any visit.

Apr 3, 2025Routine
6
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Oct 29, 2024Complaint
4
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 21, 2023Complaint
1
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 21, 2023Routine
14
0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 24, 2023Complaint
4
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0805Immediate jeopardy · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jul 19, 2023Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Aug 24, 2023

$15,025

Fine

Jun 26, 2023

$4,235

Fine

Jun 5, 2023

$4,841

Fine

May 30, 2023

$2,823

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alpine Meadow Rehabilitation and Nursing

Organization Type

government

Chain Affiliation

Chain Name

Beaver Valley Hospital

Chain Size

5 facilities nationwide

Chain avg rating: 2.0/5 · Rank 1 of 5 (Best)

Ownership & Management

Key personnel

Davidson, CraigOfficer / DirectorLangford, ScottOfficer / DirectorAlpine Meadow Rehabilitation and NursingManagerBeaver Valley HospitalManagerMyers, WalterManager
Source: Medicare provider data

Contact

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References & Resources

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