Loading EveryPlace content…
Reviewer concerns include neglect and poor quality of patient care (mentioned by 3 reviewers) — investigate before committing.
based on 12 Google reviews
Email Alpha Magnolia Garden to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Reviewer feedback for Alpha Magnolia Garden suggests areas to investigate further. Common concerns include: neglect and poor quality of patient care (mentioned by 3 reviewers), unprofessional or rude management/staff communication (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as recent reviews heavily criticize the facility for poor patient care, neglect, and unprofessional management. While one reviewer noted a potential improvement following a management change in late 2022, the most recent feedback highlights significant issues with staff laziness and lack of basic amenities.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Under no circumstance should anyone send their family members here. My father has been there for 3 months now and the experience has been an absolute nightmare.”
“Things are looking better around there since there has been a new management change. I hope it continues.”
“If you love your loved ones don`t send them here. This is where my grandmother passed away. The director talked to my family horribly.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that residents had soap and paper towels available for use at all times. Observations in the Special Care Unit revealed a lack of necessary supplies for resident use.
The facility failed to ensure that residents had soap and paper towels available for use at all times. Observations in the Special Care Unit revealed multiple rooms lacked paper towels or hand towels, and interviews indicated residents were unaware of how to request supplies.
The facility failed to ensure that exit doors in the Assisted Living and Special Care Units had engaged audible alarms. Specifically, three exit doors in the AL unit were not functioning correctly, and one exit door in the SCU was propped open, allowing disoriented residents to exit the facility without staff knowledge.
The facility failed to ensure that 3 of 3 exit doors in the Assisted Living unit had engaged audible alarms. This failure prevents the required notification of door openings for residents who exhibit wandering behavior.
The facility failed to ensure necessary referral and follow-up care for a resident regarding a physician-ordered speech therapy evaluation. Although a referral for swallowing evaluation and treatment was ordered in June 2024, there was no documentation of a completed evaluation, and the facility had not successfully scheduled the appointment.
The facility failed to ensure necessary referral and follow-up for a resident's health care needs. Specifically, there was no documentation of a completed speech therapy evaluation despite a physician's order from June 2024 for swallowing assessment and treatment. The facility was responsible for scheduling the ordered appointment, which was not completed.
The facility failed to ensure referral and follow-up to meet the health care needs for 2 of 5 sampled residents. Specifically, a pain management referral was not completed for one resident, the primary care provider was not notified of a resident refusing fingerstick blood sugar checks and insulin, and laboratory work was not completed as ordered for another resident.
The facility failed to ensure necessary referrals and follow-up care for residents to meet their health care needs. Specifically, for two residents, the facility did not complete a requested pain management referral, failed to notify a primary care provider regarding a resident refusing insulin and blood sugar checks, and failed to complete ordered laboratory work.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 3 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.