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Alma Nursing and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

401 Heather Lane, Alma, AR 72921105 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 34 Google reviews

5
4
3
2
1

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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • High staff turnover (54%)
  • High RN turnover (60%)

Above average in AR · Below recommended RN staffing · Above recommended total nurse staffing · Chain outperformer · No penalties on record · Very few deficiencies

Source: Medicare data

What this means for your family

This facility is highly regarded for its rehabilitation outcomes and clean environment, making it a strong candidate for post-hospital recovery. However, families should be aware of potential noise from ongoing renovations and should proactively communicate with the administration to ensure expectations regarding resident care and visitation are clearly aligned.

Google Reviews

Google Reviews

34 reviews on Google
Alma Nursing and Rehab receives high praise for its rehabilitation services, with many families noting that their loved ones successfully returned home after therapy. Reviewers frequently commend the cleanliness of the facility and the professionalism of the nursing and administrative staff. While most feedback is overwhelmingly positive, a few older or critical reviews mention concerns regarding responsiveness to basic needs and communication during difficult situations.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities7.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Effective rehabilitation therapy programs
  • Clean and well-maintained facility
  • Attentive and professional nursing staff
  • Strong administrative communication

Concerns

  • Lack of responsiveness to basic resident needs (e.g., toileting) (mentioned by 2 reviewers)
  • Poor communication or conflict regarding visitation/family access (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02018(2)3.02019(2)3.02021(2)5.02022(1)5.02023(9)4.22025(15)5.02026(8)

Distribution · 39 analyzed

5
32
4
1
3
0
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard great things about the rehabilitation programs here; could you tell me more about how the therapy team works with residents to help them regain independence?
  • 2Since the facility is so well-maintained and clean, what specific protocols do you have in place for daily housekeeping and resident hygiene care?
  • 3How does the nursing staff manage routine resident needs, such as frequent assistance with toileting or mobility, to ensure everyone stays comfortable?
  • 4What is the best way for family members to stay in the loop regarding visitation hours and any updates regarding our loved one's care plan?
  • 5In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
  • 6What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff is exceptional—friendly, attentive, and truly committed to the well-being of each resident. It’s clear that their mindset isn’t just about doing their job—it’s about doing it with heart.

Rehab patient · 2025★★★★★

Spent 12 days in rehab at Alma Health and REHAB. EXCELLENT care. Very clean and pleasant. Food was very good. They let you choose from several choices of food.

Rehab patient · 2025★★★★★

My mother has been there for 15 years. Mom can be a handful sometimes, but they take it all in stride. Some of the CNAs call her Mom and she loves them all like family.

Long-term resident's family · 2025★★★★★
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
4.75hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
15.4%
AR
11.1%
Crawford
19.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
AR
14.0%
Crawford
23.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
AR
10.1%
Crawford
15.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Mixed vs Avgs
Here
2.3%
US
12.1%
AR
1.4%
Crawford
11.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
15.3%
AR
11.0%
Crawford
15.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.4%
Worse than Avg
Here
27.4%
US
19.5%
AR
21.7%
Crawford
25.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
AR
82.0%
Crawford
78.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.8%
Better than Avg
Here
86.8%
US
79.7%
AR
77.7%
Crawford
73.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
AR
1.3%
Crawford
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
1penalties
Well below state avg (4.3)
2 complaint-triggered

This facility shows recurring issues with food safety and meal planning across all three surveys, with the same food procurement violation appearing in 2022, 2023, and 2024. Additional concerns include daily care assistance and menu planning that have persisted over multiple inspections. While all deficiencies have correction dates, the repeated food safety problems suggest ongoing operational challenges that families should discuss during facility visits.

Mar 10, 2026Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Mar 10, 2026Routine
1
0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

Aug 22, 2024Routine
2
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jun 9, 2023Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Federal Penalties

Fine

Mar 10, 2026

$11,345

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alma Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Central Arkansas Nursing Centers

Chain Size

39 facilities nationwide

Chain avg rating: 3.5/5 · Rank 13 of 38

Ownership & Management

Owners

Norsworthy, David

Owner

30%

Key personnel

George-Fort, DebraManagerAlma Estates LLCAdp of the SnfCentral Arkansas Nursing Centers INCAdp of the SnfNursing Consultants INCAdp of the SnfGeorge-Fort, DebraAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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