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Nursing HomeMedicaid Top Rated

Allegiant Wellness and Rehab

Strong Medicare quality ratings; families often praise caring and professional nursing staff. Still worth an in-person visit.

724 W. Rendon Crowley Road, Crowley, TX 7603660 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 77 Google reviews

5
4
3
2
1
Allegiant Wellness and Rehab Nursing Home in Crowley, TX — Street View
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What this means for your family

This facility offers a friendly atmosphere and a highly praised physical therapy team for rehabilitation. However, due to extremely serious reports of neglect and communication failures, families should perform rigorous on-site inspections and verify that all medical needs and communication protocols are being strictly met.

Google Reviews

Google Reviews

77 reviews on Google
Families generally praise the facility for its caring, professional staff and the noticeable improvements in cleanliness under new management. However, there are extremely serious allegations regarding patient neglect, severe medical complications, and lack of communication that must be addressed with extreme caution.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Caring and professional nursing staff
  • Clean and welcoming environment
  • Effective physical therapy services
  • Friendly and accommodating atmosphere

Concerns

  • Severe allegations of patient neglect and medical complications (mentioned by 2 reviewers)
  • Poor communication with family members regarding patient status (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.42025(17)4.52026(13)

Distribution · 30 analyzed

5
23
4
4
3
0
2
0
1
3

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With such a perfect 5-star health inspection rating, what specific protocols do you follow to ensure the highest level of clinical safety for residents?
  • 2I noticed you are very active in engaging with the community online; how does that same level of communication extend to keeping families updated on their loved ones?
  • 3Since the facility has a cozy, intimate capacity of 60 residents, how does that smaller scale help in providing personalized attention to each person's needs?
  • 4What are some of the favorite daily activities or social outings that help keep the residents engaged and connected with one another?
  • 5In the event of a sudden change in health or a medical emergency during the night, what is the immediate process for getting care to a resident?
  • 6How do you approach staff training and development to ensure the team is always prepared to meet the evolving needs of the residents?

Personalized based on this facility's data


Key Review Excerpts

The staff is always approachable and accommodating. Very appreciative my mother was dressed, hair combed, room clean and bed linen was changed.

Long-term resident's family · 2026★★★★★

Great place. Has done a lot for my mom who broke her hip a few weeks ago and all of the nurses have been phenomenal.

Rehab patient's family · 2025★★★★★

Since new management has taken over, the facility is much cleaner and doesn't reek of urine. The staff is friendly and helpful

Frequent visitor · 2025★★★★
Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
94%
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
TX
9.4%
Tarrant
8.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
19.5%
TX
18.4%
Tarrant
16.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
19.4%
TX
14.2%
Tarrant
14.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.5%
Worse than Avg
Here
13.5%
US
12.1%
TX
2.5%
Tarrant
2.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.5%
Worse than Avg
Here
23.5%
US
14.4%
TX
16.1%
Tarrant
13.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Tarrant
97.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
79.7%
TX
88.0%
Tarrant
89.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
81.8%
TX
89.2%
Tarrant
91.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
1.6%
TX
1.5%
Tarrant
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (9.1)
5 complaint-triggered

This facility shows a concerning pattern with families filing multiple complaint reports, leading to five complaint-triggered deficiencies over the review period. The most recurring issues involve care planning problems, medication management errors, and food safety violations. While all deficiencies show correction dates, the repeated problems with developing proper care plans and ensuring medication safety suggest ongoing challenges in core resident care areas that families should carefully evaluate during visits.

Jul 24, 2025Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jul 8, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 14, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 20, 2024Routine
5
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

May 28, 2024Complaint
3
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 25, 2023Routine
1
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Burleson Rehab & Care LLC

Organization Type

for profit

Management Company

ALLEGIANT WELLNES MGMT CO, LLC

Administrator

MARQUISHA MILLER

Ownership & Management

Owners

Fazal, Arif

Owner

7%

Madan, Ripika

Owner

7%

Mehta, Kajal

Owner

13%

Yalamanchili, Vikas

Owner

13%

Yalamanchili Investments Lp

Owner (parent company) · Organization

6%

Key personnel

Madan, RipikaManaging Control - Governing BodyMehta, KajalManaging Control - Governing BodyYalamanchili, VikasManaging Control - Governing BodyAllegiant Wellness Mgmt Co LLCManagerHooper, WilliamManager
Source: Medicare provider data

Contact

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References & Resources

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