Allaire Rehab & Nursing
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 229 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (17 vs median 7)
- High staff turnover (55%)
- High RN turnover (57%)
Bottom 25% in NJ · Below recommended RN staffing · Above recommended total nurse staffing · Worst in ALLAIRE HEALTH SERVICES chain · $196,853 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While Allaire Rehab has a strong reputation for its therapy programs and festive activities, the facility faces recurring, serious allegations regarding neglect and slow response times. We strongly recommend that families visit in person to observe staff-to-patient interactions during off-peak hours and ask specific questions about how they handle call-bell response times and hygiene assistance.
Google Reviews
Google Reviews
229 reviews on Google“Allaire Rehab & Nursing receives highly polarized feedback, with many families praising the facility's recent renovations, active recreation department, and specific staff members like Steven Shalitzky and Marlaina Kimbiz. However, a significant number of reviewers report severe concerns regarding neglect, including long wait times for call bells, poor hygiene, and inadequate staffing levels. Families considering this facility should weigh the positive reports of physical therapy and administrative responsiveness against serious allegations of patient neglect.”
Quality Themes
Tap a score for detailsStrengths
- Highly active and engaging recreation department
- Effective physical and occupational therapy programs
- Modern, well-maintained facility renovations
- Responsive and helpful admissions and administrative staff
Concerns
- Neglect and slow response times to call bells (mentioned by 8 reviewers)
- Poor hygiene and failure to assist with toileting/changing (mentioned by 6 reviewers)
- Inadequate staffing levels (mentioned by 5 reviewers)
- Poor communication regarding patient medical status (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 187 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your recreation department; could you tell us more about the types of activities available to keep residents engaged?
- 2With the recent renovations to the facility, what are some of the favorite new common areas for residents to enjoy?
- 3How does the nursing team ensure that call bells are answered promptly, especially during the night shifts?
- 4What specific protocols are in place to ensure medication management is handled accurately and consistently every day?
- 5How does the communication process work between the clinical staff and family members regarding any changes in a resident's medical status?
- 6Can you describe the level of assistance provided for personal hygiene and daily care needs to ensure resident comfort?
Personalized based on this facility's data
Key Review Excerpts
“My mom fell in May. She laid on the floor for 17 hours. She had compression fractures in her spine and a broken elbow.”
“The recreation department goes above and beyond to ensure the patients get to enjoy the holidays. Marcy provides a celebration for each holiday, ensuring the patients have an opportunity to be social and have some fun.”
“I have to wait so long for anyone to come to my aid most times is a minimum 25-30 min like right now I'm waiting a minimum 45 mins this place has too many patients for how short staffed they are”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering 15 deficiencies, raising serious concerns about abuse/neglect protection, resident rights, and medication management at this facility. Recent complaints in 2024-2025 involved improper restraint use, dignity violations, and pain management failures. While all deficiencies show correction dates, the persistent pattern of complaint-driven violations across multiple care areas suggests ongoing quality issues that families should carefully investigate before placement.
Oct 30, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 12, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 2, 2025Complaint3
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 1, 2024Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Aug 19, 2024Complaint6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Jul 12, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Jul 2, 2025
$101,481
Fine
Nov 1, 2024
$85,260
Fine
Aug 19, 2024
$11,785
Ownership & Operations
Who Operates This Facility
Allaire Rehab & Nursing
for profit
Chain Affiliation
Allaire Health Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 17 of 20 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
229 reviews from families & visitors
Official Website
Visit allairehc.com
Medicare data downloads
Original nursing home datasets
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