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Nursing HomeMedicaid Investigative

All Saints Healthcare Subacute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

11810 Saticoy Street, North Hollywood · North Hollywood, CA 91605128 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 28 Google reviews

5
4
3
2
1
All Saints Healthcare Subacute Nursing Home in North Hollywood, CA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (38 vs median 13.0)

Below average in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · $160,262 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

This facility presents significant risks, with multiple recent reports of medical neglect, patient injury, and unresponsiveness to crises. While some families have had positive experiences with specific staff members and the facility's cleanliness, the severity of the allegations regarding brain injury mismanagement and physical roughness cannot be ignored. If you choose this facility, you must maintain a constant presence and closely monitor all medical treatments and hygiene care.

Google Reviews

Google Reviews

28 reviews on Google
Families should exercise extreme caution when considering this facility due to multiple reports of severe medical neglect, patient injury, and lack of physician oversight. While some long-term residents and their families have praised the caring nature of specific staff members and the cleanliness of the building, these positive experiences are overshadowed by serious allegations of physical harm and inadequate response to medical crises.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean7.0Activities8.0Meds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Clean and well-maintained environment
  • Friendly and attentive individual caregivers
  • Engaging musical activities for residents

Concerns

  • Severe medical neglect and lack of timely response to crises (mentioned by 3 reviewers)
  • Physical injury and rough handling of patients (mentioned by 2 reviewers)
  • Inadequate physician presence and oversight (mentioned by 2 reviewers)
  • Staffing shortages or lack of responsiveness to hygiene needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'16(12)'19(6)'22(2)'24(12)

Distribution · 56 analyzed

5
26
4
6
3
2
2
2
1
20

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the musical activities here; could you tell me more about the types of engaging programs you offer for residents?
  • 2With such a high staffing rating, how do you ensure that every resident's personal hygiene and daily needs are attended to promptly?
  • 3How does the clinical team manage medication administration and ensure there is consistent oversight from physicians?
  • 4In the event of a sudden medical change or a crisis during the night, what is the specific protocol for getting a timely response from the medical team?
  • 5What steps has the facility taken recently to address the recent health inspection findings and improve overall care standards?
  • 6How do you maintain the cleanliness and upkeep of the resident rooms and common areas to ensure a comfortable environment?

Personalized based on this facility's data


Key Review Excerpts

They are doing an excellent job caring for my daughter I talk to her every weekend and she’s visit her for most or all holidays

Long-term resident's family · 2024★★★★★

They were rough with my mother, she had bruises and lost weight here. I saw them drop her. And the staff hates when the family stays treat them gently.

Deceased resident's family · 2023☆☆☆☆

The patient care and neglect is unbelievable from the front line caregivers. There is no patient care, no urgency to respond to patient needs.

Vulnerable patient's family · 2023☆☆☆☆
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.75hrs
OK
Registered nurses for medical care
Total Nursing
10.94hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.3%
Worse than Avg
Here
37.3%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
15.4%
CA
11.6%
Los angeles
11.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
CA
10.4%
Los angeles
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.3%
CA
10.5%
Los angeles
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.9%
Worse than Avg
Here
41.9%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility52.4%
Worse than Avg
Here
52.4%
US
79.7%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

37deficiencies
3penalties
Well above state avg (15.4)
28 complaint-triggered
$160,262 in fines

This facility faces serious, recurring problems with families repeatedly filing complaint reports prompting investigations. Medication management and infection control are the most persistent issues, appearing across multiple years and complaint-driven surveys. While all cited deficiencies show correction dates, the pattern of repeated violations in core care areas - including wound care, medication errors exceeding 5%, and failure to properly report suspected abuse - suggests systemic challenges that families should carefully consider.

Jan 29, 2026Routine
27
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0826Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 29, 2026Complaint
2
0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Jan 8, 2026Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 8, 2025Complaint
5
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 17, 2025Complaint
1
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 15, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

Federal Penalties

Fine

Nov 8, 2025

$30,693

Payment Denial

Nov 8, 2025

43-day denial

Fine

Oct 20, 2023

$34,112

Ownership & Operations

Who Operates This Facility

Owner / Operator

All Saints Healthcare Subacute

Organization Type

for profit

Ownership & Management

Owners

Darbun Enterprises Incorporated

Owner · Organization

Bunn, Daniel

Owner

Key personnel

Bunn, DanielOfficer / DirectorDarbun Enterprises IncorporatedManagerGoldman, ElliotManagerSensibile, JohnManagerDarbun Enterprises IncorporatedTrustee of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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