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Nursing HomeMedicaid Investigative

Alamo Nursing Home INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8290 W C Ave, Kalamazoo, MI 49009100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 64 Google reviews

5
4
3
2
1
Alamo Nursing Home INC Nursing Home in Kalamazoo, MI — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (22 vs median 8.0)
  • High staff turnover (64%)
  • High RN turnover (62%)

Bottom 25% in MI · Below recommended RN staffing · Worst in AVON HEALTHCARE chain · $18,274 in fines

Source: Medicare data

What this means for your family

Alamo Nursing Home is frequently praised for its compassionate staff and effective rehabilitation outcomes, making it a strong contender for recovery. However, because multiple families have raised concerns regarding hygiene and staffing levels, we recommend you specifically ask about their protocols for incontinence care and how they manage staffing ratios during weekends and holidays.

Google Reviews

Google Reviews

64 reviews on Google
Alamo Nursing Home (often referred to as Alamo Cove) receives high praise for its dedicated, compassionate staff and effective rehabilitation services, with many families noting significant progress in their loved ones' recovery. However, some reviewers have raised serious concerns regarding hygiene standards, specifically regarding the management of bedsores and incontinence, as well as reports of staffing shortages affecting the quality of care.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean7.0Activities9.0MedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Highly attentive and compassionate nursing staff
  • Effective physical and occupational therapy programs
  • Strong communication with family members
  • Clean and welcoming facility environment

Concerns

  • Hygiene and basic care standards (wet briefs, bedsore management) (mentioned by 2 reviewers)
  • Understaffing leading to increased workload and potential care gaps (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02014(1)5.02018(2)1.02019(1)5.02023(5)4.22024(14)4.42025(21)4.72026(22)

Distribution · 66 analyzed

5
53
4
4
3
0
2
2
1
7

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily care routines?
  • 2Given the recent focus on staffing levels, what specific steps is the facility taking to ensure that every resident receives consistent, timely assistance with personal hygiene and repositioning?
  • 3With 22 recent state health citations, could you walk me through the specific quality improvement plan you have in place to address these regulatory findings?
  • 4How does your nursing team coordinate with the therapy department to ensure that physical and occupational progress is maintained during the routine daily care of residents?
  • 5What is your protocol for monitoring skin integrity and preventing pressure injuries, especially for residents who require regular assistance with mobility?
  • 6Beyond the therapy programs, what does a typical social or activity-based day look like for a resident to ensure they stay engaged and connected?

Personalized based on this facility's data


Key Review Excerpts

My mom has been a resident here for about 2 years due to advancing Alzheimer’s Disease. Everyone here has been so kind and patient with Mom, as well as joking around with her (Mom loves to joke around!). Communication from the nursing home is fantastic.

Memory care family member · 2024★★★★★

My dad had hip replacement and they really helped him out with physical therapy. MARY followed up after he went home to make sure he was doing well and was getting everything he needed to heal properly.

Rehab patient's family · 2026★★★★★

My mom is here I had to make several a grievances because she been in wet briefs and there more hopefully moving her soon

Long-term resident's family · 2025★★☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.51hrs
86%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
15.4%
MI
15.0%
Kalamazoo
14.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
Kalamazoo
91.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
19.5%
MI
19.5%
Kalamazoo
20.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.3%
MI
13.1%
Kalamazoo
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Mixed vs Avgs
Here
5.1%
US
12.1%
MI
4.2%
Kalamazoo
1.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
14.4%
MI
11.2%
Kalamazoo
10.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
79.7%
MI
79.5%
Kalamazoo
86.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
MI
83.0%
Kalamazoo
85.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
MI
1.2%
Kalamazoo
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

30deficiencies
2penalties
Well above state avg (9.8)
34 complaint-triggered
$18,274 in fines

Alamo Nursing Home has a concerning pattern of complaint-triggered deficiencies, with families filing 27 reports across recent surveys. The facility shows recurring problems with wound care and pressure ulcer prevention, infection control, and inadequate nursing staffing levels. While all deficiencies have correction dates, the persistence of similar issues across multiple surveys suggests ongoing care quality challenges that warrant careful consideration.

Feb 24, 2026Complaint
8
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 22, 2025Complaint
3
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 26, 2025Routine
24
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Feb 26, 2025Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 8, 2025Complaint
5
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0809Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 28, 2024Complaint
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Federal Penalties

Payment Denial

Sep 22, 2025

34-day denial

Fine

Aug 28, 2024

$18,274

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alamo Nursing Home INC

Organization Type

for profit

Chain Affiliation

Chain Name

Avon Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 2.4/5 · Rank 8 of 9 (Worst)

Ownership & Management

Owners

Alamo Cove Op Holdco

Owner · Organization

100%

Gottlieb, Moshe

Owner (parent company)

48%

Key personnel

Shaikh, AbdulContracted Managing EmployeePerry, QuinnW-2 Managing EmployeeFreund, EliyahuOfficer / DirectorAvon Alamo ManagementManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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