Life Care Center of Plainwell
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 154 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
Bottom 25% in MI · Meets national RN staffing standard · Worst in LIFE CARE CENTERS OF AMERICA chain · $171,837 in fines · Abuse citation
What this means for your family
This facility is an excellent choice for short-term rehabilitation, as many families report highly successful physical therapy outcomes. However, if you are seeking long-term care, you should proactively ask about their protocols for medication refills and verify how they manage staffing levels during weekend and night shifts.
Google Reviews
Google Reviews
154 reviews on Google“Families considering Life Care Center of Plainwell will find a facility highly praised for its exceptionally kind, professional, and attentive nursing and therapy staff. While many residents thrive in the rehab program, some families have reported serious concerns regarding inconsistent medication management, understaffing on weekends, and issues with cleanliness or responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent physical and occupational therapy
- Friendly and helpful reception/front desk staff
- Clean and bright rehabilitation environment
Concerns
- Understaffing, particularly on nights and weekends (mentioned by 3 reviewers)
- Inconsistent medication management and prescription refills (mentioned by 3 reviewers)
- Slow response to call lights (mentioned by 2 reviewers)
- Issues with lost or unmarked clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 157 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy teams here; how would you describe the personalized care plan for someone working on mobility?
- 2With the high praise for your front desk and reception staff, how do you ensure that communication remains just as seamless between the clinical team and our family?
- 3How does the nursing team manage medication schedules and prescription refills to ensure everything is handled accurately and on time?
- 4What specific protocols are in place for responding to call lights during the night or over the weekend to ensure residents are never left waiting?
- 5We want to make sure our loved one's personal belongings stay organized; what system do you use to track and label clothing to prevent anything from getting lost?
- 6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with others?
Personalized based on this facility's data
Key Review Excerpts
“The care that my husband is getting is very excellent. Everyone is friendly and helpful. The staff explains every step of the way and keeps us informed. The food is good as well. Thank you for all you do, rehab people do an amazing job.”
“Hands down, this is the ABSOLUTE best physical therapy facility. I have through multiple surgeries...knee, leg, and didn't get the rehabilitation from others PT facilities like I do here at Armour in Plainwell MI.”
“My best friend is there and she’s happy , that means a lot , the nurse braided her hair for her yesterday as she had a stroke and is lesrning to use left side, it’s clean people are very nice there”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated issues, particularly around protecting residents from abuse and neglect, which has prompted multiple family complaints over the past two years. The most frequent problems involve resident protection and safety, care planning and assessments, and quality of daily care including wound care and nutrition. While all violations show correction dates, the recurring nature of protection issues across multiple complaint-driven surveys suggests ongoing challenges in maintaining consistent resident safety standards.
Dec 17, 2025Routine14
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Dec 17, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 18, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jan 29, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Oct 10, 2024Routine12
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Oct 10, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Sep 19, 2023
$15,593
Fine
Sep 19, 2023
$156,244
Ownership & Operations
Who Operates This Facility
Life Care Center of Plainwell
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 194 of 194 (Worst)
Ownership & Management
Owners
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
154 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Beacon Home at Bridge Street
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Anikare's Home
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