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Public Google reviewers rate this highly and often mention clean, well-maintained physical environment. Schedule a visit to confirm the fit.
based on 62 Google reviews
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Public Google reviewers rate Ahsl Holland Boardwalk highly. Reviewers highlight: clean, well-maintained physical environment, active social calendar and community engagement. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
AHSL Holland Boardwalk presents a polarized experience where independent living residents often report high satisfaction with the social atmosphere and amenities, while families of assisted living and memory care residents report significant concerns regarding care quality and administrative responsiveness. While the physical facility is frequently praised for being clean and welcoming, multiple families have raised serious alarms about medication management, high staff turnover, and difficulty reaching the business office to resolve billing issues.
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Distribution · 96 analyzed
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Key Review Excerpts
“However, if you need any care-BEWARE! Our Mother was there for several weeks from December 2023 to January 2024. Being health care providers, We witnessed neglect and lack of personal help on numerous occasions.”
“My Mom was there for several months and the staff took great care of her. But, the business office is a different matter. I have tried numerous times to call and talk with them about a credit on my mom's account. They never answer their phone and they do not return my calls.”
“We moved my mother to American house in Holland to be near my house. What a costly mistake. They mixed up my mom’s medications and bill but didn’t seem to care.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspection in 2025 showed the facility was in substantial compliance. However, a 2023 inspection identified several issues regarding staff background checks, training records, and missing resident health documentation/weight logs.
No deficiencies are reported in this inspection record.
Staff member Ana Dekruyter did not have a background check completed.
Failure to maintain monthly weight records: Resident B (Jan 2023), Resident C (March 2023), and Resident D (Jan, Feb, and March 2023).
Staff members Sara Shipley, Dominique Buthwell, and Ana Dekruyter did not have CPR/First aid trainings on file during the onsite inspection.
Resident D did not have a health care appraisal on file during the onsite inspection.
No deficiencies are reported in this inspection record.
Ah Holland Subtenant LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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