Ahc of Landerhaven LLC
Strong Medicare quality ratings; families often praise clean, well-maintained, and modern facility. Still worth an in-person visit.
based on 44 Google reviews

Watch Ahc of Landerhaven LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically beautiful and offers excellent therapy, the recent reports of medical negligence are deeply concerning. If you choose this facility, ensure you have a family member present to monitor medical care and advocate for the patient, as communication from staff can be inconsistent.
Google Reviews
Google Reviews
44 reviews on Google“AHC of Landerhaven receives high praise for its clean, modern facility and a dedicated therapy team that many families credit with successful recoveries. However, there is a significant divide in experiences, with multiple families reporting serious concerns regarding nursing negligence, poor communication, and inadequate care for medically complex patients.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and modern facility
- Highly effective physical and occupational therapy
- Many staff members described as compassionate and attentive
- Strong, professional administrative leadership
Concerns
- Negligence in medical care and monitoring (mentioned by 4 reviewers)
- Poor communication with family members regarding patient status (mentioned by 3 reviewers)
- Inattentive or unprofessional nursing staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 23 residents, how does your team ensure consistent, personalized communication with family members regarding any changes in a resident's health status?
- 2Given the importance of medication management, could you walk me through your process for ensuring accuracy and oversight for residents who require complex daily care?
- 3I noticed your facility is highly regarded for its physical and occupational therapy; how do you integrate these sessions into the daily routine to keep residents active and engaged?
- 4Since maintaining a high standard of medical monitoring is a top priority for our family, what protocols are in place to ensure that nursing staff remain proactive and attentive to subtle changes in a resident's condition?
- 5How do you approach transparency and follow-up when a family has questions or concerns about their loved one’s care plan?
- 6Could you share how your leadership team supports the nursing staff to ensure they feel equipped and motivated to provide the compassionate care that many families have highlighted?
Personalized based on this facility's data
Key Review Excerpts
“My aunt (who I am POA of) was here for rehab. She is on oxygen and the staff “forgot” to put her on oxygen multiple times leading to her having to scream for help.”
“The therapy staff was very good and entire team was wonderful. I would especially like to recognize Kayla, Melissa and Sheryl. They were so welcoming, kind and always pleasant.”
“This facility is immaculately clean, pleasant and bright. The meals seem like those provided by an upscale restaurant and the staff is very friendly and cooperative, but the discharge was a mess.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with fire safety, infection control, and quality of care issues appearing repeatedly across surveys, including recurring problems with smoke barriers and infection prevention. Families have filed complaints that triggered investigations into abuse reporting failures, care planning deficiencies, and medical records protection. While the facility corrects deficiencies when cited, the persistence of similar problems across multiple years suggests ongoing operational challenges that families should carefully consider.
Sep 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 23, 2025Routine8
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 27, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 19, 2023Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 20, 2020Routine16
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Ownership & Operations
Who Operates This Facility
Ahc of Landerhaven LLC
for profit
Chain Affiliation
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 23 of 25
Ownership & Management
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Oxnam, Nathan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit ahcfacilities.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
King David Post Acute Nursing & Rehabilitation LLC
1.2 miNursing Home · Beachwood, OH
Daughters of Miriam Center for Nursing & Rehabilit
1.3 miNursing Home · Beachwood, OH
Avenue at Lyndhurst
1.8 miNursing Home · Lyndhurst, OH
Beachwood Pointe Care Center
3.6 miNursing Home · Beachwood, OH
Altercare of Mayfield Village, INC
4.5 miNursing Home · Mayfield Village, OH
Shaker Gardens Nursing and Rehabilitation Center
4.6 miNursing Home · Shaker Heights, OH