See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Ahc of Landerhaven LLC

Strong Medicare quality ratings; families often praise clean, well-maintained, and modern facility. Still worth an in-person visit.

2108 Lander Road, Mayfield Heights, OH 4412423 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 44 Google reviews

5
4
3
2
1
Ahc of Landerhaven LLC Nursing Home in Mayfield Heights, OH — Street View
Street View

Watch Ahc of Landerhaven LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility is physically beautiful and offers excellent therapy, the recent reports of medical negligence are deeply concerning. If you choose this facility, ensure you have a family member present to monitor medical care and advocate for the patient, as communication from staff can be inconsistent.

Google Reviews

Google Reviews

44 reviews on Google
AHC of Landerhaven receives high praise for its clean, modern facility and a dedicated therapy team that many families credit with successful recoveries. However, there is a significant divide in experiences, with multiple families reporting serious concerns regarding nursing negligence, poor communication, and inadequate care for medically complex patients.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained, and modern facility
  • Highly effective physical and occupational therapy
  • Many staff members described as compassionate and attentive
  • Strong, professional administrative leadership

Concerns

  • Negligence in medical care and monitoring (mentioned by 4 reviewers)
  • Poor communication with family members regarding patient status (mentioned by 3 reviewers)
  • Inattentive or unprofessional nursing staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(10)4.22024(10)4.12025(16)3.82026(11)

Distribution · 47 analyzed

5
36
4
2
3
0
2
2
1
7

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With a capacity of 23 residents, how does your team ensure consistent, personalized communication with family members regarding any changes in a resident's health status?
  • 2Given the importance of medication management, could you walk me through your process for ensuring accuracy and oversight for residents who require complex daily care?
  • 3I noticed your facility is highly regarded for its physical and occupational therapy; how do you integrate these sessions into the daily routine to keep residents active and engaged?
  • 4Since maintaining a high standard of medical monitoring is a top priority for our family, what protocols are in place to ensure that nursing staff remain proactive and attentive to subtle changes in a resident's condition?
  • 5How do you approach transparency and follow-up when a family has questions or concerns about their loved one’s care plan?
  • 6Could you share how your leadership team supports the nursing staff to ensure they feel equipped and motivated to provide the compassionate care that many families have highlighted?

Personalized based on this facility's data


Key Review Excerpts

My aunt (who I am POA of) was here for rehab. She is on oxygen and the staff “forgot” to put her on oxygen multiple times leading to her having to scream for help.

Memory care family member · 2026☆☆☆☆

The therapy staff was very good and entire team was wonderful. I would especially like to recognize Kayla, Melissa and Sheryl. They were so welcoming, kind and always pleasant.

Rehab patient · 2025★★★★★

This facility is immaculately clean, pleasant and bright. The meals seem like those provided by an upscale restaurant and the staff is very friendly and cooperative, but the discharge was a mess.

Long-term resident's family · 2026★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.38hrs
OK
Registered nurses for medical care
Total Nursing
5.15hrs
OK
All nurses + aides combined
Staff Turnover
81%
Lower is better (< 30% = good)
RN Turnover
91%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
4/ 5
Better Than Avg

2

measures

Mixed Results

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.4%
Better than Avg
Here
91.4%
US
81.8%
OH
78.4%
Cuyahoga
69.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.0%
Mixed vs Avgs
Here
79.0%
US
79.7%
OH
75.6%
Cuyahoga
64.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
OH
1.2%
Cuyahoga
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
3 complaint-triggered

This facility has concerning patterns with fire safety, infection control, and quality of care issues appearing repeatedly across surveys, including recurring problems with smoke barriers and infection prevention. Families have filed complaints that triggered investigations into abuse reporting failures, care planning deficiencies, and medical records protection. While the facility corrects deficiencies when cited, the persistence of similar problems across multiple years suggests ongoing operational challenges that families should carefully consider.

Sep 19, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 23, 2025Routine
8
0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 27, 2024Complaint
2
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jan 19, 2023Routine
3
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 20, 2020Routine
16
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0024Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0034Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ahc of Landerhaven LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Advanced Health Care

Chain Size

26 facilities nationwide

Chain avg rating: 4.7/5 · Rank 23 of 25

Ownership & Management

Owners

New Ahc Holdings, LLC

Owner · Organization

100%

The Gail Miller Gst Trust

Owner (parent company) · Organization

72%

The Bryan Miller Utah Dynasty Trust Dated April 22, 2014

Owner (parent company) · Organization

The G&h Miller Utah Trust Dated February 26, 2019

Owner (parent company) · Organization

Oxnam, Nathan

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Oxnam, NathanOfficer / DirectorWinston, CandyManagerLhmsh LLCAdp of the SnfNew Ahc Holdings, LLCAdp of the SnfMukunda, BeejadiAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call