Aegis Living Greenwood
Families consistently rate this highly — reviewers highlight clean, modern, and well-maintained facility. Schedule a visit to confirm the fit.
based on 15 Google reviews

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What this means for your family
Aegis Living Greenwood is highly regarded for its clean environment and dedicated nursing staff, making it a strong contender for those prioritizing quality of life and activities. However, because some families have noted a decline in management responsiveness, we recommend asking specifically about the current stability of the leadership team and how they handle communication during staff transitions.
Google Reviews
Google Reviews
15 reviews on Google“Aegis Living Greenwood receives high praise for its modern, clean facility and generally attentive, compassionate staff who support residents through various stages of care. However, some families have reported a decline in management visibility and communication, with one reviewer citing significant concerns regarding transparency and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Compassionate and patient nursing staff
- Engaging life enrichment and activity programs
- Helpful and professional concierge services
Concerns
- Lack of management visibility and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the focus on life enrichment here, could you walk us through a few of the most popular activities residents are currently participating in?
- 2How does the leadership team typically stay connected and accessible to families throughout the week?
- 3With the facility being so well-maintained, what is your process for ensuring that residents' individual living spaces remain comfortable and personalized?
- 4Could you explain the communication protocol for keeping family members informed during a medical situation or health change?
- 5How does the concierge team coordinate with the nursing staff to ensure that residents feel both supported and independent in their daily routines?
- 6What opportunities are there for families to provide feedback or share concerns directly with the management team?
Personalized based on this facility's data
Key Review Excerpts
“I see the care that the servers take with each person to slow down to their speed and get them why they want to eat. All of the concierges har been so helpful with whatever I need.”
“The management and staff are exceptional - from the warm welcome they gave Mom, to the prompt, professional, and supportive care they provide each day. There are activities for any personality and the meals are fresh and delicious.”
“Initially, the general manager, RN & lead in LN were visible and engaged with residents & family. Two of these three key positions were transferred to other Aegis properties that needed 'help.' This is when quality of day-to-day care dropped.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 13, 2025Investigation
Letter confirms that the Department completed a follow-up inspection on 11/13/2025 and found no deficiencies, noting that previous deficiencies related to WAC 388-78A-3100 have been corrected.; This document consists of a cover letter informing the facility of a complaint investigation and an identified consultation deficiency regarding failure to report suspected abuse.
The facility failed to make an immediate report to law enforcement regarding a suspected incident of resident physical abuse.
Sep 29, 2025Investigation
Investigation triggered by the unexpected death of a resident. Facility investigation confirmed staff missed scheduled hourly checks at 8:00 PM and 9:00 PM.
Facility failed to provide agreed-upon hourly status checks for a resident, potentially contributing to staff not noticing the resident had passed away for three hours.
Sep 15, 2025Enforcement$300.00Report
This letter serves as formal notice of a $300.00 civil fine for an uncorrected deficiency.
The licensee failed to ensure products that would be harmful if ingested were kept secure from cognitively impaired residents in two Memory Care Units (MCU) bathrooms, placing 24 residents at risk of harm. This was an uncorrected deficiency previously cited on July 11, 2025.
Mar 24, 2025Inspection
A follow-up inspection on 05/13/2025 (Compliance Determination 54948) confirmed no deficiencies and that the facility meets licensing requirements.
Staff B (Wellness Nurse) completed online-only CPR training without the required hands-on skills component.
Staff C (Housekeeper) did not initiate TB testing within three days of hire; testing was initiated 18 days after hire.
Aug 5, 2024Investigation
Follow-up inspection on 09/20/2024 found no deficiencies and that the identified deficiencies were corrected.
Facility failed to ensure resident received medications as prescribed due to a transcription error, resulting in 92 missed doses between March and June 2024.
Facility failed to ensure prescribed medication was available, resulting in 22 missed doses for a resident from 04/20/2024 through 05/01/2024.
Oct 3, 2023Inspection
There is also a cover letter document indicating that all deficiencies listed were verified as corrected on 11/22/2023.
Failed to ensure 1 of 1 pet had required veterinary certification for vaccinations and health status.
Failed to ensure confidentiality of private information; office containing resident photos and medical/schedule information was left propped open and unlocked.
Failed to secure hazardous chemicals on housekeeping carts, which were left unattended and unlocked in hallways.
Failed to ensure 1 of 5 staff members was screened for tuberculosis within 3 days of hire.
Mar 13, 2023Investigation
Follow-up inspection on 04/25/2023 determined that deficiencies (WAC 388-78A-2120-2-b and WAC 388-78A-2120-1) were corrected.
The facility failed to provide required 1:1 monitoring for a resident with a history of elopement. The staff assigned to the resident left him unattended to use the restroom, resulting in the resident exiting the memory care unit and the building.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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