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Public Google reviewers rate this highly and often mention warm, attentive, and friendly staff. Schedule a visit to confirm the fit.
based on 88 Google reviews
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Public Google reviewers rate Northgate Plaza highly. Reviewers highlight: warm, attentive, and friendly staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Northgate Plaza is widely praised for its warm, welcoming staff and vibrant community atmosphere, with many families noting that their loved ones feel safe and well-cared for. While the majority of reviews are glowing, some residents and family members have pointed to challenges regarding staffing levels and occasional communication gaps between departments.
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Key Review Excerpts
“The care staff here are excellent, if pricey (cost of care increases every year, separate from the rent increase). We ended up hiring an additional private caretaker because my mom needs more help right now, but I'm happy with MBK's staff as a pricier backup option.”
“Adequate. Was a good budget friendly option. Care team is kind but seems to be understaffed. We receive a lot of synonyms of “that’s not my job” which is not a good experience in interacting with leadership and has lead to challenges in coordination of care.”
“The administration is open to changes that residents suggest and meet with us monthly. The cook and the Residents’ Council also meet with us and try to implement ideas or give reasons why the idea can’t be implemented.”
Source: WA Dept. of Social & Health Services
The document states 'All violations noted during previous related inspection(s) have been corrected.' Approval Status: Approved.
This document covers follow-up inspection 77930 finding no deficiencies as of 05/28/2026, confirming previous deficiencies for compliance determination 75132 have been corrected.; The facility is an Assisted Living Facility (ALF). The Executive Director confirmed that staff should not have been applying the medicated powder to the resident.
Care staff were applying Nystatin powder to a resident without proper assessment, documentation, or nurse delegation, despite the resident not being assessed for medication assistance.
The inspection report states that the Department completed a full inspection and found no deficiencies.
There is also a cover letter included in the document set indicating that a follow-up inspection on 03/28/2024 found no further deficiencies and that WAC 388-78A-2210-1-b and WAC 388-78A-2210-2 were corrected.
The facility failed to ensure a resident received their medications as prescribed. Staff substituted tramadol for triazolam for several weeks without a physician's order, resulting in withdrawal symptoms, discomfort, and hallucinations for the resident. Staff intentionally overrode the electronic medication system's invalid warnings.
Follow-up inspection on 08/02/2023 confirmed that the deficiency WAC 388-78A-2950-6 was corrected.
Facility failed to maintain hot water temperatures between 105 F and 120 F in 2 of 5 common laundry rooms; temperatures measured 101.7 F, 101.9 F, and 82.2 F.
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88 reviews from families & visitors
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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